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Legend of the East Coast Tour

12 days 11 nights
Sydney to Brisbane
from AUD$4,428pp
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Arriving in the famed Sydney, explore the city at your leisure, and immerse yourself in the hive of activity that is Darling Harbour on a sunset cruise. Away from the hustle and bustle, relax on a guided tour of the Hunter Valley wine region, or decide to explore the deep canyons and eucalypt forests of the Blue Mountains. Begin your road trip north to explore Port Stephens from either the water or the sand dunes, and get up close and personal with the aquatic wildlife at Irukandji. Continue along the north coast of New South Wales to Coffs Harbour for an optional Aboriginal cultural walk, and onto the chic coastal city of Byron Bay. Famed for its surf, laidback atmosphere and local celebrities, Byron is the ideal spot to watch some live music at the foreshore pub on a balmy afternoon, and enjoy a spectacular sunrise hot air balloon ride with views over the South Pacific Ocean. Travel through the Gold Coast and visit the iconic Currumbin Wildlife Sanctuary (don't forget to feed the parrots!) and on to Brisbane. From here you can explore the beautiful Moreton Island on a cruise, with the opportunity to feed the local pod of dolphins under sustainable practices.

BeachesClassic driving toursWildlife & nature
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Itinerary
Legend of the East Coast Tour - Day 1
Private transfer Sydney Airport to your accommodation

On arrival, you will be met by a private driver outside customs exit and delivered to your Sydney accommodation.

Sydney

Sydney is Australia's largest city and the vibrant capital of New South Wales. The city was founded in 1788 with the arrival of the first fleet of convicts and soldiers, although the area has been inhabited by indigenous Australian ancestors who came to Australia between 15,000 and 45,000 years ago. Today, Sydney is a major international capital of culture and business, and also a key tourist destination recognised across the globe. Most famed for the unique Sydney Opera House, the city is also known for its beautiful surrounding beaches and as a gateway to popular sightseeing regions such as the Central Coast, the Blue Mountains and the Hunter Valley.

Your accommodation: Adina Apartment Hotel Sydney, Darling Harbour

Located on King Street Wharf with views of the Harbour, Adina Apartment Hotel Darling Harbour offers an idyllic Sydney experience. One of Sydney’s entertainment hot spots, Darling Harbour dazzles with its countless bars, eateries and family-friendly attractions.

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Legend of the East Coast Tour - Day 2
Explore Sydney

Often mistaken as Australia's capital city, Sydney is a vibrant coastal city with plenty to see and do. Starting in Circular Quay you will catch your first views of the two big icons, Sydney Opera House and the Sydney Harbour Bridge. From here you can catch one of the quintessential harbour ferries over to Manly Beach or Taronga Zoo, catching a glimpse of Kirribilli House, the Prime Minister's official Sydney residence, on the way over. Kirribilli is also home to one of Sydney's oldest markets at the Kirribilli Neighbourhood Centre twice a month. It is known for its stalls of vintage clothing, arts, delicious street food and its lively community atmosphere - so if you are in town on a market day, you can't miss it. For a relaxing end to your day of exploration, your dinner options are aplenty. From high-end restaurants around Circular Quay that offer amazing views, to the Chinatown food courts and a broad range of eateries at Barangaroo, you will be spoiled for choice.

Sydney Discover 24h Hop On Hop Off with Big Bus Tours

Experience all the excitement of Australia’s famous Harbour city aboard the Big Bus Sydney and Bondi Beach, open-top double-decker buses. The Sydney tour is the perfect introduction to this dynamic city, showcasing the iconic landmarks including the impressive arch of the Sydney Harbour Bridge, the glorious Sydney Opera House and the sparkling waters of Sydney and Darling Harbour. The tour passes bustling shops, restaurants and attractions set amongst Colonial, Victorian and postmodern architecture.

Sydney Harbour Dinner Cruise with Cruise Sydney

Step aboard a modern 78ft cruiser to begin your stunning Sydney Harbour Dinner Cruise. Designed with luxury and superb comfort in mind and with plenty of room on board, expansive main, upper, and sun decks offer 360-degree views of all the harbour’s iconic attractions as you sail past. The Sydney Harbour is photogenic at any time, but sunset is particularly special, and once the sun goes down, the gleaming cityscape comes alive in glittering lights. This dinner cruise allows you the opportunity to experience the harbour from both beautiful perspectives.
This dinner experience is a long, lavish affair, with generous meals showcasing locally sourced and regionally influenced delicacies, paired with an expansive collection of beers, wine, soft drinks, tea, or coffee.

SUGGESTED ACTIVITY - Sydney Opera House Tour

Step inside an iconic landmark. The Sydney Opera House is one of the world’s most recognisable landmarks and this is your chance to truly get up-close. Run your hands over the world-famous shell tiles, take a seat in the elegant custom-made white birch timber chairs and marvel at the vaulted ceilings. Visit areas off-limits to the public and capture photographs from rare vantage points. Watch unforgettable moments from past Concert Hall performances, learning about the history and future of this world-famous hall in an immersive digital experience. Experience the future within a  purpose-built venue that boasts heritage-inspired interiors, and state-of-the-art technology, including 270-degree visuals and surround sound.
From the jaw-dropping sweep of the sails to our soaring cathedral interiors, it is impossible to complete a tour of the Sydney Opera House without being compelled to look up.

Your accommodation: Adina Apartment Hotel Sydney, Darling Harbour

Located on King Street Wharf with views of the Harbour, Adina Apartment Hotel Darling Harbour offers an idyllic Sydney experience. One of Sydney’s entertainment hot spots, Darling Harbour dazzles with its countless bars, eateries and family-friendly attractions.
Meals included: Dinner

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Legend of the East Coast Tour - Day 3
Hunter Valley Wine Tasting Day Tour

Hunter Valley Wine Tasting is a chance to relax, get away from the city, and enjoy some fabulous food and wine in Australia’s oldest wine-growing region. Just two hours north of Sydney, the Hunter Valley combines world-renowned wines, local produce & stunning countryside, all the makings for a great, relaxing day. With over 90 Cellar Doors in the Hunter Valley, this tour focuses on the boutique wineries, where the passion of the wine-makers is obvious. With this small group, your flexible itinerary gives you access to a range of excellent wineries, learning about the wine origins, and sometimes even meeting the winemakers. Enjoy a delicious cafe lunch in a relaxed atmosphere with hot and cold options and accompanied by a glass of wine. Learn about local cheese making in an exclusive cheese tasting experience. A fabulous day out of Sydney enjoying the delights of Australian produce and beautiful countryside.

SUGGESTED ACTIVITY - Blue Mountains Deluxe Day Tour, including lunch, with AEA Luxury Tours

The Blue Mountains National Park is one of seven national parks that make up the Greater Blue Mountains World Heritage Area. This wonderland of sandstone outcrops, deep ravines and hazy blue eucalypt forests boasts luxury retreats and stunning views. This guided day tour will take you off the beaten track to visit remote lookout locations and discuss the history, flora, and fauna of this magnificent region.

Your accommodation: Adina Apartment Hotel Sydney, Darling Harbour

Located on King Street Wharf with views of the Harbour, Adina Apartment Hotel Darling Harbour offers an idyllic Sydney experience. One of Sydney’s entertainment hot spots, Darling Harbour dazzles with its countless bars, eateries and family-friendly attractions.
Meals included: Lunch

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Legend of the East Coast Tour - Day 4
Collect your rental car

Our rental car range includes the latest vehicles from the top suppliers. We have a fantastic range, from economy hatchbacks to prestige sedans and SUVs. Insurance can often be included with a small excess or deductible.

Sydney to Port Stephens via Central Coast

After departing Sydney through the leafy northern suburbs, take the scenic route to the Central Coast. A popular stop on the way is the Australian Reptile Park, where you can see an array of local animals and even feed a kangaroo or cuddle a koala.
Continuing along the highway, you should take some time to explore the area with towns like Terrigal, Avoca Beach and The Entrance which are home to long sandy beaches, popular surf breaks, and great cafes and restaurants.
Continue north, skirting Lake Macquarie, Australia's largest coastal saltwater lake and pass Newcastle, the second biggest city in NSW, before arriving at Port Stephens.

Your accommodation: Oaks Port Stephens Pacific Blue Resort

If you are in search of the ultimate chance to unwind, Oaks Port Stephens Pacific Blue Resort is an ideal choice. Located in Salamander Bay and home to one of the largest swimming pools in Australia, the family-friendly resort includes an onsite gymnasium, heated spa, Japanese steam room, and tennis courts.

Driving distance and time (approximate) for this leg: 193 kms / 120 miles : 2.4 hours

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Legend of the East Coast Tour - Day 5
Port Stephens

With 26 sandy beaches to explore, an idyllic blue bay, a back drop of giant sand dunes & boasting one of Australia's highest populations of bottlenose dolphin, Port Stephens is anyone's paradise. The area has many sheltered coves perfect for families and has a variety of activities. Go for a swim with the dolphins or enjoy diving, surfing or snorkelling. Horse or camel ride down the beach, taste the local fresh caught seafood or get up close and personal to wildlife.
Ever wondered what its like to touch a shark or cuddle a ray? That's possible too. Wander the many bush walks or get an adrenalin rush quad biking or sand boarding down the towering Stockton Sand Dunes. The dunes stand guard to the Worimi Conservation lands, and are the Southern Hemisphere's largest moving coastal dunes.

One Hour Quad Bike Tour with Sand Dune Adventures

Live the adventure that promises you a Quad Riding experience like no other with Sand Dune Adventures. Experience the magnificence of the Worimi Sand Dunes on Stockton Beach, riding safely from bush to beach with expert guides. This one-hour quad bike ride takes in the wonders of the highest sand dunes in the southern hemisphere, the glorious views of the sweeping coastline and a chance to learn about the history of the land.

SUGGESTED ACTIVITY - Dolphin Discovery Cruise

Port Stephens is home to over 160 resident bottlenose dolphins, and is known as the Dolphin Capital of Australia! These dolphin-watching tours have a high success rate of dolphin sightings and both inside and outside viewing areas. The skipper gives entertaining commentary about these incredible creatures throughout the cruise. Includes morning or afternoon tea depending on your departure time.

Your accommodation: Oaks Port Stephens Pacific Blue Resort

If you are in search of the ultimate chance to unwind, Oaks Port Stephens Pacific Blue Resort is an ideal choice. Located in Salamander Bay and home to one of the largest swimming pools in Australia, the family-friendly resort includes an onsite gymnasium, heated spa, Japanese steam room, and tennis courts.

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Legend of the East Coast Tour - Day 6
Irukandji Shark and Ray Encounter

Unlike the usual aquarium viewing through glass, at Irukandji you can meet the wildlife, pet them, feed them and even share the water with them! Wade with into the shallow water of the tropical lagoon in bare feet, being surrounded by many curious and friendly sharks & rays. Wearing your own clothes, you will mostly stay dry with only your feet and legs becoming wet. Stepping into the water with the animals, is a whole new level of excitement, fear and admiration.

Port Stephens to Port Macquarie

Today's drive begins by following the bay around to the north to rejoin the Pacific Highway and cross the Karuah River. Your drive to Port Macquarie is along the Legendary Pacific Coast Drive, one of the state's most beautiful routes. If you aren't in a rush and feel like a detour to explore more of the coast, then you will be rewarded by a stop in Forster. Seafood lovers can relax here over a lazy lunch of freshly oysters while overlooking the water. Port Macquarie is your destination for the day and is home to 17 beaches, beautiful scenic walks, and the Koala Hospital. If time allows, we recommend the 9km Coastal Walk from town to Lighthouse Beach.

Port Macquarie Koala Hospital - suggested activity

The Port Macquarie Koala Hospital was established in 1973 and is a licensed wildlife rehabilitation facility. The Hospital is a popular tourist attraction which welcomes thousands of national and international visitors every year. The Hospital is also a scientific research, training and education centre.
The Koala Hospital consists of exhibit enclosures, a treatment clinic, intensive care units and rehabilitation yards, many of which have trees for koalas to learn to climb as part of the rehabilitation process. There is also a Koalaseum - a museum for Koalas which provides information on koala evolution and biology and interactive displays so visitors can touch koala fur or look down a microscope at koala poos (scat).
Admission is free, so we recommend bringing some cash to donate to their valuable conservation work.

Your accommodation: Mantra The Observatory

Sydney is yours for the taking when you stay at Mantra 2 Bond Street. With tourist attractions like Sydney Harbour, Sydney Opera House, Circular Quay and Darling Harbour right on your doorstep. Take it all in as you overlook the Harbour from the rooftop's heated pool and spa.

Driving distance and time (approximate) for this leg: 232 kms / 144 miles : 2.5 hours

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Legend of the East Coast Tour - Day 7
Port Macquarie to Coffs Harbour

From Port Macquarie, head north on Pacific Highway. Around 30 minutes into your journey, you will pass the town of Kempsey. If you are a country music fan, or want learn about country music in Australia, you can stop in at the Slim Dusty Centre. Slim was a country music icon in Australia, and the museum covers his life, as well as costumes, images of Australian life and its people, as well as the music of some of Australia’s finest musicians.Take a detour to the beautiful, relaxed riverside town of Bellingen and stop for a coffee in one of its lovely cafes, or a beer at the local brewery. From here you can also check out the Promised Lands on the Never Never River, a hidden gem with stunningly crystal-clear waters that you can swim in. Head a little further up the B78 highway to take a walk through the breathtaking Dorrigo National Park, and cool off at Dangar Falls just outside of the Dorrigo township.
From here, continue up the Pacific Highway on to Coffs Harbour. Home to the iconic Big Banana, Australia's first "big thing" built back in 1964. Stop at the cafe for a coffee or banana split, or head into town to take a stroll on the Coffs Harbour Jetty.

SUGGESTED ACTIVITY - Giingan Cultural Walking Tour with Wajaana Yaam Adventure Tours

This 2-hour tour takes guests on a cultural journey showcasing the local Gumbaynggirr language, bush tucker and Dreaming stories while walking easy grades through the Orara East State Forest. Your tour guides are all Gumbaynggirr or Aboriginal people who have strong ties to Gumbaynggirr country. Throughout your tour they will teach you about local Gumbaynggirr stories and language, and even help you find bush delicacies that you can sample as you bask in the ambience of the panoramic views, uniquely beautiful rainforest flora, and tranquil sounds of native fauna.

Your accommodation: BreakFree Aanuka Beach

Positioned on the stunning Northern New South Wales Coastline, BreakFree Aanuka Beach Resort offers everything you need in your Coffs Harbour accommodation, with recreation and relaxation all rolled into one, making for a delightful beach escape.

Driving distance and time (approximate) for this leg: 142 kms / 88 miles : 1.4 hours

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Legend of the East Coast Tour - Day 8
Coffs Harbour to Byron Bay

Today's drive will cover about 240km up the Pacific Coast, leaving you plenty of opportunities to stop off and take in the sights. Before heading off from Coffs Harbour, head to the Solitary Islands Marine Park to explore the surrounding waters on a snorkelling tour. These waters are home to diverse coral, colourful fish, turtles, and dolphins.
From Coffs Harbour, snake along the coast for 120km until you reach signs for Yamba. This sleepy hamlet has beaches that rival those of Byron Bay but remains a little more low-profile. Take a stroll on one of the beautiful beaches, or head to the Pacific Hotel for some great views.
From Yamba, return to the Pacific Highway and continue to head north. If you want an opportunity to spot a second "big thing" today, take a short detour into Ballina to see the Big Prawn. Back on the highway, it's just 30km (18 miles) further to your final destination, Byron Bay.

SUGGESTED ACTIVITY - Sunset Eco Rainforest River Cruise

Every sunset on the river is special. Feel the breeze cooling you on a summer afternoon as you watch the birds return to roost for the night. The rainforest and river scenery is beautiful at this time of day. If you are looking for a unique local experience and fantastic bird watching in Byron Bay this is the cruise for you. You may even see one or two of the beautiful kingfisher species or majestic eagles that call the Brunswick River home. Enjoy a complimentary drink and tasty tapas including a selection of local fine produce as you relax and let the cares of the day float away. The licensed bar is open for local Brookie's Gin cocktails, a selection of local Stone & Wood beers, wine, and bubbly. Return to harbour as the sun slowly sinks behind Mt Chincogan and see the lovely reflections in the river.

Your accommodation: Eco Beach Resort Byron Bay

Eco Beach Resort Byron Bay is nestled on the edge of Byron Bay’s thriving town centre, in a stunning location famous for its beaches, sun sparkled ocean, and lush surrounding mountains. The resort’s central swimming pool will beckon you after you have visited the beach which is only a short walk away, or you can relax in the spa and have a barbeque if you prefer a quieter option to the nearby bustle of Byron.

Driving distance and time (approximate) for this leg: 219 kms / 136 miles : 2.1 hours

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Legend of the East Coast Tour - Day 9
Explore Byron Bay

Byron Bay is Australia's easternmost town and is home to beautiful beaches, lush rainforest, luxury retreats and some fantastic restaurants. People have always been drawn to the region for its fantastic surf, but today it also caters to those looking for a slow-paced break.
Take advantage of some of the town's beautiful walks, such as the Cape Byron track - the perfect place to watch the sunrise. This 3.7km loop takes you through rainforest and shear cliffs with panoramic views of the region. If you're there between June and November keep your eyes peeled for whales migrating along the coast.

Byron Bay Sunrise Balloon Flight - Lunch Included

Sunrise flights over the Byron Bay region – Australia’s most easterly point – gives you the unique opportunity to be the first to watch the morning’s sunrise over the Australian mainland from the air. Each of the Byron Bay region flights is unique and the location of the morning’s launch site will depend on the wind conditions of the day, so your flight could be taking in magnificent views of the ocean, the hinterland, or the vast diversity of scenery around the famed counterculture meccas of Bangalow, Mullumbimby, Nimbin or Lismore.

Your accommodation: Eco Beach Resort Byron Bay

Eco Beach Resort Byron Bay is nestled on the edge of Byron Bay’s thriving town centre, in a stunning location famous for its beaches, sun sparkled ocean, and lush surrounding mountains. The resort’s central swimming pool will beckon you after you have visited the beach which is only a short walk away, or you can relax in the spa and have a barbeque if you prefer a quieter option to the nearby bustle of Byron.
Meals included: Breakfast

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Legend of the East Coast Tour - Day 10
Byron Bay to Brisbane

The drive from Byron Bay to Brisbane will see you crossing state lines from New South Wales to Queensland. This drive will take a little over two hours, so have a leisurely start to your morning before heading west out of Byron Bay and onto the M1.
Travel past Coolangatta, a surf and diving mecca revered for its unpretentious culture and bountiful array of aquatic life and continue through the Gold Coast, famed for its white-sand beaches, theme parks, and the Currumbin Wildlife Sanctuary. Stop at the iconic Surfers Paradise, take a surf lesson, or, for a bird's eye view of the city and surrounding beaches, head up the 270m tall (886 foot) Q1 building.
From the Gold Coast, continue on the M1 to the state capital, Brisbane.

Currumbin Wildlife Sanctuary Day Pass Koala Photo

Currumbin Wildlife Sanctuary is a heritage-listed zoological garden. The multitude of events, shows, and attractions include dingo encounters, koalas, kangaroos, wombats, free-flight bird shows, and the feeding of the park's massive saltwater crocodile. You will step back in time with a visit to Lost Valley and a journey through the ancient supercontinent Gondwana. Here, you will experience exotic Australian wildlife, including Cotton Top Tamarins, Red Panda, Capybaras, and four Ring Tail Lemurs. You can also visit the Extinction Trail, where you step back in time and learn about prehistoric times when dinosaurs roamed the Earth. The park also contains a serious aspect of its work and exhibits, and behind the scenes includes a state-of-the-art veterinary and rehabilitation hospital. The Sanctuary is a non-profit organization that invests in world famous Wildlife Research and Conservation Projects, to help save some amazing species from extinction. Their world famous Wildlife Hospital is one of the busiest in the world; the care and treatment are funded from park admissions, visitors, and donations from the public. You are welcome to visit the hospital and see the day-to-day workings from a viewing deck. Enjoy your day seeing the wildlife and learning about everything from Koalas to Wombats and Reptiles to the ring-tailed lemur.

Explore Brisbane

Brisbane is a hub of activities and attractions. With its unique blend of urban sophistication and natural beauty, Brisbane offers something for everybody. Starting the day early, one could begin by exploring the South Bank Parklands, a sprawling riverside precinct filled with lush gardens, walking paths, and stunning views of the city skyline. Take a leisurely stroll along the picturesque Brisbane River, visit the iconic Wheel of Brisbane for a panoramic view, or enjoy a relaxing breakfast at one of the charming riverside cafes. Next, consider delving into the cultural scene by visiting the Queensland Cultural Centre, which houses the Queensland Art Gallery and Gallery of Modern Art (QAGOMA). Art enthusiasts can immerse themselves in a diverse range of local and international artworks, while history buffs can explore the Queensland Museum or the Museum of Brisbane. For a taste of the city's history, a visit to the Story Bridge and Kangaroo Point Cliffs Park is a must. The Story Bridge Adventure Climb offers breathtaking views of the city from its summit, and the Kangaroo Point Cliffs provide a perfect spot for picnics. Afterwards, make your way to the vibrant Fortitude Valley, known for its trendy boutiques, bustling markets, and eclectic mix of cafes and restaurants. Explore the Brunswick Street Mall, discover unique fashion finds, and indulge in a delicious lunch at one of the local eateries. To complete the day, a visit to the Lone Pine Koala Sanctuary is highly recommended. As the world's oldest and largest koala sanctuary, visitors can cuddle koalas, hand-feed kangaroos, and get up close to a variety of Australian wildlife.

Your accommodation: Adina Apartment Hotel Brisbane

Immerse yourself in this grand historic building suitably in the center of Brisbane. The Adina Apartment Hotel Brisbane is heritage-listed and artfully restored with a classic yet contemporary design. Located on George Street, the ground floor lobby space celebrates the building’s Art Deco origins. A stone’s throw from Queen Street Mall and Queen’s Wharf, or a brief stroll will find you in amongst buzzing Southbank’s cool bars, restaurants and parklands. The building has a wonderful and rich history. Initially built to accommodate the Queensland Government Savings Bank, it opened in 1922.

Driving distance and time (approximate) for this leg: 157 kms / 98 miles : 1.7 hours

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Legend of the East Coast Tour - Day 11
Marine Discovery Day Cruise and Wild Dolphin Feeding with Tangalooma Island Resort

Depart from Brisbane this morning and enjoy your 75 minute catamaran journey over to Tangalooma Island Resort. Cruise along the Moreton Bay Regions protected marine park in a glass bottom boat, allowing you to see the spectacular marine life beneath the surface. Your experienced guides will tell you all about the island and its surround throughout their commentary as you search for dolphins, dugongs, turtles and more. Your day trip also includes full use of the resort facilities including pools, day lounge, restaurants and bars so you can sit back and relax in the midst of island life. At 7pm, head out on your wild dolphin feeding experience, the opportunity to hand-feed the friendly bottlenose dolphins that visit the shoes each evening at sunset, before departing your tropical island paradise for the shores of Brisbane.

SUGGESTED ACTIVITY - One Day Admission Pass for Australia Zoo

Australia Zoo, one hour north of Brisbane on the Sunshine Coast, was made famous by the Crocodile Hunter Steve Irwin. The 110-acre zoo is the most interactive conservation destination on the planet where you can get up close to animals including koalas, wombats, and kangaroos! Watch a saltwater crocodile strike from the water’s edge in the daily Wildlife Warriors show, and explore the world’s busiest Wildlife Hospital, where you can watch vets saving endangered Australian animals.

Your accommodation: Adina Apartment Hotel Brisbane

Immerse yourself in this grand historic building suitably in the center of Brisbane. The Adina Apartment Hotel Brisbane is heritage-listed and artfully restored with a classic yet contemporary design. Located on George Street, the ground floor lobby space celebrates the building’s Art Deco origins. A stone’s throw from Queen Street Mall and Queen’s Wharf, or a brief stroll will find you in amongst buzzing Southbank’s cool bars, restaurants and parklands. The building has a wonderful and rich history. Initially built to accommodate the Queensland Government Savings Bank, it opened in 1922.

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Legend of the East Coast Tour - Day 12
Return your vehicle to Brisbane Airport

Explore more of Brisbane before dropping your rental car at the airport depot and continuing your onward journey.

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Last review: 28 March 2024

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Our website includes links to social media, including blogs, Twitter feeds, Facebook, Instagram, and similar services.  The nature of social media is that these applications actively enable exchange and disclosure of any information, whether personal or otherwise, that is included within those applications. All information, including Personal Information that you enter in those applications may be used, stored, handled and disclosed in any way that is consistent with the privacy policies of the relevant applications, if any. We have no control over those interactions.

7. Cookies

7.1 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

7.2 We use cookies to operate and improve your experience on our site, including:

(a) allowing you to sign in faster, and keeping you signed in; and

(b) to track how the site is used.

7.3 If you do not allow cookies to be used some or all of the website or other applications or tools on it might not be accessible to you and you may not be able to purchase goods from us. 

8. Your Rights Regarding Your Personal Information

8.1 You have the right to access your Personal Information that we hold, and request that it be rectified or erased. If you want to access your Personal Information we hold or you believe any of your Personal. Information that is held by us is inaccurate, out of date, incomplete, irrelevant or misleading or it is not necessary for us to continue to hold it, you can contact us, and we will either provide you with access to the Personal Information (in so far as we are required to do so by law,) or we will correct it, as applicable, within a reasonable period. We may make a reasonable charge for giving you access to your Personal Information, but we will not charge for you making the request, correcting Personal Information or making a statement as to why we are not correcting your Personal Information.

8.2 In certain circumstances if you raise a complaint on how we have handled your Personal Information, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the Australian Information Commissioner.

8.3 Where you have provided your personal data directly to us that is processed by automated means and is done so solely on the basis of your consent, then you will have the right to obtain your personal data in an electronic format for your own purposes across different services.

8.4 You have the right to object any aspect of our processing of your personal data under certain circumstances under the GDPR. ‘Processing’ is the term under that law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.

8.5 You may unsubscribe from our direct marketing at any time. We will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.

9. Complaints

9.1 If you wish to complain about a breach of any Australian Privacy Principle that binds us, a registered privacy code that binds us, the GDPR or this Privacy Policy, then you should contact us using the information in the Contact Us section of this Privacy Policy.

9.2 We will use our best efforts to respond to any complaint within 5 business days of the date of receipt.  We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/. 

10. Mobile APP location permissions

If you use our APP please be aware of the following. The APP collects location data to display real-time risk alerts and personalised assistance notification features, even when the APP is closed and not in use. This option can be changed in the settings on your own device.

11. Contacting Us

11.1 If you have any questions regarding this privacy policy or your information, we invite you to contact the privacy officer by :

(a) email at the following email address privacy@nzft.co.nz

(b) writing to: Privacy officer, 73 Brownston Street, Wanaka, Otago 9305, NEW ZEALAND.

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