Frequently Asked Questions
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Final Checklist

We may be experts at taking care of every detail upon your arrival, but there's a few things you’ll need to sort out before you leave. So to ensure you don't miss anything important, here’s a few ideas and tips to get you vacation ready:

  • Check your itinerary and make sure everything is in order and to your satisfaction and that you understand timings etc. Just ask us if you are unsure.
  • Check your flight details are correct - including names, dates, and any appropriate visas you may require.
  • Check your passport is valid. New Zealand requires three months remaining on your passport to enter. Australia only requires that your passport be valid for the duration of your stay in Australia. If you are entering another country in transit on your way here, check the conditions required to enter. Eg. the United States of America requires six months remaining on your passport.
  • Driving license. Everyone who drives in New Zealand or Australia must have a valid English driving license, otherwise an International Drivers Permit will be required as well.
  • Make sure your credit card is activated for international use. If your bank sees unusual activity on your card they may put a hold on it  - so be sure to tell them when and where you are travelling overseas. Visa and MasterCard are readily accepted in New Zealand and Australia, but providers such as Diner or American Express may not be in some places.
  • If you haven't already done so, we recommend you get travel insurance. Even the best laid plans go awry so it's best to be prepared for any eventuality. Also make sure you have a copy of your plan and policy number with you at all times. We recommend saving a digital copy to your phone or tablet.
  • Take copies of all your documents and store them in a separate place to the originals in case they get lost. We also recommend taking photos of your documents and keeping them on hand in your phone or tablet. All of your itinerary documents will be available via our travel app as well.
  • Plug important phone numbers into your phone with the associated international dailing code. Such numbers could be: Your doctor, your insurer, reservations for your airline etc.
  • If you take medication make sure you have sufficient to last you the duration of your trip - and some extra just in case. Ensure it is properly labelled, and check with your doctor in case you need to carry a medical letter stating your intent.
  • Check you have the correct adapter for your phone or other electrical device.
  • Leave a copy of your itinerary with your friends and family so they know how to contact you. The version sent to you in your arrival documents is ideal.

Most visitors to New Zealand and fly into one of four international airports located in Auckland, Wellington, Christchurch or Queenstown. Below is some useful information about each:

Auckland International Airport

Wellington International Airport

Christchurch International Airport

Queenstown International Airport

 Most people flying into Australia will fly into Sydney, Melbourne, Brisbane or Perth. Below is some useful information about each:

Sydney International Airport

Melbourne International Airport

Brisbane International Airport

Perth International Airport

Other categories of frequently asked questions:

Pure Journeys Travel Blogs
Detailed information from our experts

We have helped hundreds of travellers make travel dreams come true over the last 15 years. Pure Journeys connects international travellers with the very best of Australia and New Zealand. If you aren't familiar with what's on offer here then you can read our blogs for inspiration and travel ideas.
Then once you've done your research get in touch with your wishlist and we will customise an itinerary just for you!

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Uluru
How long do you need for an Australian Holiday?
Sydney Harbour Bridge
Best day trips in Sydney
Great Ocean Road
Best tips to travelling the Great Ocean Road
Top 5 places to visit in Queensland
Kangaroo island
What to know when travelling Australia
How to visit the Great Barrier Reef
The 3 best Sydney beaches
What to do in Sydney
The best vineyards on Waiheke Island
Uluru Australia
Ideas on how to visit Uluru (Ayers Rock)
Auckland View
Auckland's Best Day Trips
Blanket Bay Lodge
Best Luxury Lodges, South Island, New Zealand
Sydney's best luxury Hotels
Cheers at sunset
Top 5 Craft Beer Spots in Queenstown
Coromandel Cathedral Cove
48 hours in the Coromandel
Driving with kids on your New Zealand road trip
Coins falling out of jar
Money, Money, Money
Doubtful Sound
Don’t be doubtful, visit Doubtful!
Interislander Ferry travelling the Cook Strait
Ferries and travel between the North and South Islands
Get your culture fix at these Wellington galleries and museums
Tasman Glacier Lake, Mt Cook
Discover the icy secrets of Mt Cook National Park's glaciers and ice bergs
Walking amongst the fern
Discover the best hikes in Central Otago
Forest Rotorua
Glamping in New Zealand at its finest: Underhill Valley Earth House
A Guide to New Zealand Passports & Visas Requirements Visitors
How to book your Pure Journey
Te Anau
Chasing Tolkien: The best places to visit on a New Zealand Middle-earth vacation
View over the mountains lakes
Off the beaten track: Best places in New Zealand
Gisborne
Scenic drives in New Zealand: The East Cape Road
Fox Glacier
We compare: Fox Glacier or Franz Josef Glacier
Mt Cook
9 ‘must see’ attractions in New Zealand’s South Island
That Wanaka Tree
Scenic drives in New Zealand: Franz Josef to Wanaka
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A kiwi romance: the best places to visit on your New Zealand honeymoon
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Follow in the footsteps of Pete & his dragon through New Zealand
Milford Sound
We compare: Milford Sound or Doubtful Sound?
View of Mt Cook
The top 5 South Island Itineraries
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Our Pick: Top five New Zealand wineries
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Discover: Five of the best Lord or the Rings locations
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New Zealand Cuisine: A unique fresh food culture
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Spotlight on: The Winterless North
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Wai O Tapu
New Zealand Tours | Dont Do Queenstown?
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New Zealand by Waterfalls: Five must-see aqua attractions
Wine and Cheese at Vineyard
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2 of the best free activities in Christchurch
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Always Take The Weather With You
Milford Sound
Family-friendly Fiordland
Mt Cook
On The Road
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Wonder at the universe in Lake Tekapo
Waiheke Island
Indulge in sumptuous wines on Waiheke Island
Want to see Dunedin’s bird life?
Stretch your legs: The best walks on the North Island
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Play golf on one of New Zealand’s most beautiful courses
Franz Josef Glacier
Stretch your legs: The South Island’s best hikes
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Top 3 places in New Zealand to go bungy jumping
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Tongariro National Park is a hiker’s dreamland
Hobbiton
For a slice of Hobbit heaven, visit the Hobbiton Movie Set
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Rotorua adventure holidays with a difference
Clients enjoying a Tamaki Maori Tour
New Zealand’s Best Culture Holidays