From Auckland you’ll travel south all the way to Milford Sound. Along the way you’ll marvel at the glow worm caves of Waitomo, experience rural life at Agrodome and explore our unique Maori culture at Te Puia and Tamaki Village. After crossing the Interislander ferry to Picton you’ll head south to Christchurch, then on to Mt Cook National Park where you’ll spend a night at the Hermitage Hotel. Continue south to Dunedin, Te Anau and Milford Sound. Spend 2 nights in Queenstown with a special dinner at Walter Peak before crossing to the West Coast glaciers. The final leg of your journey takes you back to Christchurch on board the Tranz Alpine scenic train.
Family touringMaori cultureWildlife & natureYou will be met at the Auckland airport by the driver and transferred to your Auckland accommodation.
Auckland, New Zealand's self-proclaimed "City of Sails" is the country's largest metro area. Resting between the Pacific Ocean and the Tasman Sea, this urban paradise has something for everyone. Surrounded by native bush, rainforests, and an abundance of beaches, Auckland is a playground for both the city savvy and those with an eye for adventure. Explore the central museums and galleries on foot, or get out onto the water to experience the best views of the city.
See Auckland after dark with this amazing on-water dining experience, not to be missed while you're in Auckland. Take in the sights of the Waitemata Harbour - then watch this photogenic city come alive with twinkling lights. Your experienced crew will talk about Auckland’s highlights and there will opportunity try your hand at steering.
At our sheltered mooring you'll be served delicious New Zealand fare - choose from a delectable three course menu catered for by a renowned Viaduct Restaurant.
Explore worlds of horror, sci-fi and fantasy in the making. An exciting, realistic, and authentic experience, with three fully developed and original film concepts: A nail-biting horror Fauna, a fantasy epic Age of the Ever-Clan, and the mind-bending sci-fi Origins.
A 90-minute guided experience through fully themed environments, including immersive horror, fantasy, and sci-fi story worlds. Be immersed by a specially-created unique sweeping cinematic soundtrack, animatronic creatures, physical and digital interactives, hyper-realistic sculpted giants and characters, a horror house experience, and much more.
See what it takes to make, shape and be an All Black. Experience first-hand the excitement and emotion of game day. Discover the stories behind some of world rugby’s most famous players, moments and matches.
This guided experience introduces you to the game of rugby before being lead through state-of-the-art displays combining sound, images, interactive technology and hands-on activities. Discover New Zealand’s deep passion for our national sport, experience the full force of the All Blacks haka, tackle interactive zones where you can try out your kicking, catching, line-out and accuracy skills against legendary All Blacks.
Your accommodation: Movenpick Hotel Auckland
Located in the heart of the Auckland Waterfront district the Movenpick Hotel Auckland overlooks the spectacular harbour and bustling city. Within walking distance of downtown shopping and attractions it is the ideal hotel for your Auckland stay.Departing from Auckland city, this is a wonderful way to get to Rotorua and include a magical journey through Middle-earth to the Hobbiton Movie Set from "The Lord of the Rings" and "The Hobbit" films. Travel south from Auckland over the Bombay Hills to the rich farmland of the Waikato region. Journey through the heritage town of Cambridge where tree-lined streets add to the English-style atmosphere. On arrival at Shire's Rest you embark on your Hobbiton movie set tour where you will see 44 hobbit holes, the Mill and double arch bridge, the party tree and visit the Green Dragon Inn (where a complimentary beer, cider or ginger ale is included). At this stunning location you can take a photo at the door of Bilbo's house, Bag End, looking out over the whole of Hobbiton to the hills in the distance. At the end of your Hobbiton movie set tour you will travel on to Rotorua.
From above Mount Tarawera impressive views include vast volcanic rifts, distant national parks and our treasured lakes. Flying south on a floatplane, you will gain an appreciation of what local Maori refer to as the ‘Sisters of Fire’. Here, volcanic activity has pierced the earth surface across the fault-line forming the reserves of Waimangu and Wai-O-Tapu which, when viewed from above, dismay a spectacular palette of natures most vibrant colours. Landing at Orakei Korako, ‘the Hidden Valley’, is an amazing opportunity to experience hot springs, gushing geysers and the natural beauty of this geothermal wonderland.
Your accommodation: Sudima Lake Rotorua
Sudima Hotel Lake Rotorua boasts a location that is second-to-none, right on the shores of beautiful Lake Rotorua. Adjacent to the world-famous Polynesian Spa complex and just a short stroll to all the attractions in Rotorua.Peppered with natural hot springs, boiling mud pools and steaming geysers, Rotorua sits within one of the worlds most active volcanic regions. Geothermal landmarks aside, this city of sulphur has a rich indigenous history. Home to several prominent Maori tribes, a visit to one of the Maori Villages should be high on your agenda, as should an excursion to the Polynesian Spa for an invigorating soak in its natural mineral hot springs.
Spike your adrenaline at Velocity Valley Adventure Park on stomach-dropping attractions such as static skydiving, or a giant swing reaching 130 km per hour. Alternatively, head up the Rotorua Gondola for soaring lake views, and ride the luge at night for an extra thrill.
Fans of Lord of the Rings and The Hobbit should drive to nearby Matamata and experience the actual movie set ‘Hobbiton’. Make the most of your time in Rotorua with an excursion through the Wai-O-Tapu Thermal Wonderland, one of the area’s most colourful volcanic attractions.
Embark on a three hour adventure through native New Zealand forest. Journey through the beautiful forest canopy via an incredible network of trails, tree platforms, Ziplines and swing bridges. See breathtaking views of the woodland valleys and hills as you fly through tight openings in the trees. In between the thrill of the ziplines and suspended tree bridges, your guides will share their passion and knowledge for the forest and the conservation challenges to preserve it.
Rotorua's Polynesian Spa offers a unique thermal spa experience on the shore of Lake Rotorua. You'll enjoy tranquil bathing and lake views in four shallow alkaline rock pools, each with different temperatures (36˚C to 42˚C). Here you are surrounded by revitalising native New Zealand flora, natural rocks, the sound of two waterfalls and a grotto. The pools are filled with soothing alkaline mineral water leaving your skin soft and supple. Relax in the outdoor relaxation area overlooking the four hot mineral pools and Lake Rotorua, here you can further unwind on the five geothermally heated recliners set in the stunning backdrop of New Zealand's lush and natural greenery. A large indoor relaxation lounge also overlooks Lake Rotorua, whereas a Lake Spa guest, you are welcome to move from the pools to the lounge once dried off and return to bathe in the Lake Spa pools as you wish. The Lake Spa is a unique thermal pool environment, where the atmosphere changes from day to night, and from winter steam to summer sparkle.
New Zealand’s Most Awarded Cultural Attraction, presenting Te Pā Tū. Feast on song, drama, tradition, and divine seasonal kai (cuisine) within the forest Pā (village) blanketed by towering Tawa trees, blazing bonfires, and a forest-formed amphitheatre. Te Pā Tū shares Māori history, traditions, and cultural aspirations across 4-hours of celebration and feasting. These events change with each season of the maramataka, the Māori lunar calendar.
Your accommodation: Sudima Lake Rotorua
Sudima Hotel Lake Rotorua boasts a location that is second-to-none, right on the shores of beautiful Lake Rotorua. Adjacent to the world-famous Polynesian Spa complex and just a short stroll to all the attractions in Rotorua.You will be collected from your accommodation and transferred to Rotorua Intercity Coach Depot.
Your coach journey from Rotorua to Wellington takes you via the township of Taupō and New Zealand's largest lake. The lake itself is actually a gigantic volcanic caldera formed during one of the worlds largest ever eruptions. Skirting Tongariro National Park, one of New Zealand's three world heritage sites and clouds permitting you can see the 2,500 metre peak of the still volcanically active Mt. Ruapehu. You might recognise the symmetrical shape of Mt. Ngauruhoe as this was used as the scenery of Mt. Doom in the Lord of the Rings Trilogy. Heading south you pass through the rural towns of Taihape, Mangaweka and Bulls before arriving on the Kapiti Coast, with its coastal seaside towns of Paraparaumu, Paekakariki and Plimmerton. The Kapiti Coast leads into Wellington, New Zealand's capital. Wellington sits on a wonderful deep natural harbour and is surrounded by bush clad hills. The city centre itself is quite compact (only around 1 square kilometre), so exploring on foot is relatively easy. From your city centre accommodation you can easily stroll the cafes and restaurants around Courtenay Place and explore New Zealand's national museum, Te Papa, which is also close by.
You will be met on arrival into Wellington train station and transferred to your hotel.
Your accommodation: Hotel Ibis Wellington
Hotel Ibis Wellington is ideally located in Featherston Street in the heart of Wellington City and easy walking distance to Wellington's famous cafe lifestyle.Te Papa
Te Papa means 'our place' and is considered to be the 'museum of New Zealand'. The building opened in 1998 and since then has shown millions of visitors it's fascinating and unique collection of New Zealand's art, history, memorabilia, natural wonders, treasures and stories as well as hosting many international displays.
One of the finest collections of Maori artefacts can be found here as well as displays dedicated to the many different cultures that make up New Zealand's current population. Make sure you allow enough time to explore museums many floors. The museum is open 10am to 6pm and is free to visit. A small fee may be applicable to some short term visiting displays.
Wellington Museum
Housed in the iconic Bond Store on Wellington’s waterfront, the Museum of Wellington is dedicated to the preservation and study of Wellington’s rich social and cultural history. It provides a backdrop for the permanent display of the people and events that have made Wellington what it is today. The Museum’s atmosphere is thick with history. The Bond Store dates back to 1892, when it was a cargo warehouse and head office of the Harbour Board. Careful restoration has preserved the building’s striking facade, as well as solid timber beams and the original flooring inside. The latest technology is used to further stimulate your senses. Traditional displays sit alongside interactive exhibits, holographs and a giant cinema screen that stretches the length and breadth of an entire wall, a feature unique in Australasia. The collection includes over 95,000 items. Open 10am to 5pm entry is free.
New Zealand Portrait Gallery
The New Zealand Portrait Gallery Te Pūkenga Whakaata is a small gallery which tells the stories of New Zealanders through the art of portraiture. The Gallery is located in Shed 11 on Wellington’s waterfront.
Open 10:30am to 4:30pm daily, entry is free.
City Gallery Wellington
Showing art that is sometimes challenging and always captivating from some of the world’s leading artists, City Gallery Wellington is known for world-class exhibitions of contemporary New Zealand and international art. It is located in Te Ngākau Civic Square and is open daily, 11am to 5pm.
You will be collected from your hotel and transferred to the Interislander ferry terminal in time for your ferry check in.
The 92 km journey between Wellington and Picton takes around 3 hours and has been described as 'one of the most beautiful ferry rides in the world'. Leaving Wellington Harbour you pass many interesting points such as Pencarrow Head on top of which is New Zealand's oldest lighthouse (1859). Red Rocks is home to a seal colony and Oterangi Bay is the site which recorded the country's highest ever wind speed of 268 kph (167 mph).
From the Cook Strait spectacular views of the Kaikoura Ranges on the South Island can be enjoyed and dolphins and many sea birds are often seen. Around one hour of the cruise takes you through the Marlborough Sounds and this region of bush covered mountains, small islands, crystal clear waters and secluded bays offer remarkable photographic opportunities. The final leg of your cruise travels through Queen Charlotte Sound before coming to an end in the picturesque town of Picton.
You will be met at the Picton Ferry Terminal and transferred to your Picton accommodation.
Your accommodation: Hotel Beachcomber Inn Picton
The Beachcomber Inn enjoys a sunny central location near the waters edge along the waterfront. Close to the busy town centre this hotel is in an enviable position.You will be collected from your Picton accommodation and transferred to the Picton Coach Stop.
From Picton you head south on State Highway 1 towards Blenheim which sits right at the heart of the New Zealand's largest wine producing region, Marlborough. Crossing the dry hills of the Marlborough ranges you head towards one of the most spectacular coastlines of the South Island, the Kaikoura Coast. The road hugs the shore for around 50 kilometres and offers many chances to view the native wildlife such as seabirds and New Zealand fur seals. To the east is the turquoise waters of the South Pacific Ocean and to the west the towering Kaikoura Ranges. Kaikoura Township is a bustling little place with many cafes, restaurants and shops. Arriving into Christchurch City puts you close to the airport and the International Antarctic Centre and a visit is highly recommended. Here you can get as close to experiencing life on the frozen continent without actually visiting plus see New Zealand little blue penguins and ride in a Haaglund Tracked vehicle.
A private transfer will collect you from the coach stop and transfer you to your accommodation.
Your accommodation: Fable Christchurch
Occupying a central location the Fable Hotel has been voted as one of the trendiest hotels in the South Pacific. Recently refurbished modern rooms and suites provide all the facilities you would expect from a fine hotelThis small group, fully-guided day trip combines all of the key highlights in the area with the famous Lake Tekapo, Aoraki/Mount Cook National Park and Tasman Glacier. The ultimate way to get from Christchurch to Aoraki/Mount Cook. Led by famously passionate tour guides, notorious for bringing your journey to life by sharing their stories and rich background knowledge and run in modern, comfortable minibuses packed with extras ensuring your comfort and safety.
Experience 500 year old icebergs up-close on the Mt Cook terminal lake. The Glacier Explorers tour is the only one of its kind in New Zealand and one of only three in the world! Very few glaciers terminate into lakes and even fewer of them are accessible. See towering ice cliffs and floating icebergs from the safety of a specially designed boat. These boats provide a safe way to view unseen and inaccessible areas of New Zealand's largest glacier The Tasman.
Located inside the Hermitige Hotel, the Sir Edmund Hillary Alpine Centre pays tribute to humanitarian, ambassador and one of the world's greatest explorers, Sir Edmund Hillary. The centre showcases the Aoraki Mount Cook region and its people within a comprehensive museum as well as a 126-seat custom-designed theatre and Digital Dome Planetarium.
Your accommodation: Hermitage Hotel Room Mount Cook View
The Hermitage Hotel ringed by magnificent snow-capped peaks of the Southern Alps, is a world-renowned tourist destination and has been an icon of superior accommodation and dining since 1884.In the afternoon you will be picked up from your accommodation in Mt Cook Village for the journey through to Dunedin. Along the way you stop for a short break in Omarama, then onto Oamaru for a scenic tour of the historic Whitestone Prectinct. You will then enjoy a guided walk along Koekohe Beach at Moeraki Boulders before reaching Dunedin, where you will be dropped off at your accommodation.
Speights Brewery was founded in 1876 and still occupies its original Dunedin site, with several of its buildings dating back to the late -1800's. Speights has proudly kept its rich heritage and it is one of the last remaining 'gravity breweries' still operating in the world.
Take a 60 minute tour of this historic site which also includes a tasting session of six Speights beers. After the tour, sit down to a 2 course dinner at the Alehouse and enjoy the hearty fare of the south.
Your accommodation: Distinction Dunedin Hotel
Distinction Dunedin Hotel occupies the grand Chief Post Office built in the 1930’s. This art deco inspired building has recently been transformed into a 4 star hotel with elegant décor, set in the heart of the city.The drive to Te Anau takes you through classic Southland farmland scenery. Pass through the tranquil river town of Balclutha, the largest town in South Otago, which hosts a range of shops and services. Balclutha is memorable for its arched concrete bridge, under which flows the mighty Clutha River. The river is open for salmon and trout fishing all year round.
As you head inland, you will pass through the small rural town of Clinton before reaching Gore, the official home of country music. It's also known for great fly fishing, with the Mataura River and many other productive streams close by. Take time to enjoy the lush farmland scenery as you journey east towards your lakeside destination of Te Anau, the gateway to Fiordland National Park and Milford Sound.
Begin your Te Anau Glowworm experience with a scenic cruise across Lake Te Anau on board the luxury catamaran, Luminosa, to the western side of the lake. On arrival, you'll enter the caves through Cavern House, where informative displays detail the history of this 12,000 year old underground network.
You'll then explore by limestone pathway while your guide points out hidden whirlpools, sculpted rock formations and a rushing underground waterfall. See a magical display of thousands of glowworms as you glide through the darkness in a small boat.
Your accommodation: Distinction Luxmore Hotel
The perfect base for all your Fiordland travel, Distinction Luxmore Hotel provides comfortable accommodation right in the heart of Te Anau.From Te Anau, you travel by coach along the spectacular Milford Road. Photo stops are made on the way into Milford, with additional photo stops and a short walk on the return journey. RealNZ experienced drivers enjoy sharing their knowledge of the area. On reaching Milford Sound, you join a Cruise for a leisurely cruise the full-length of Milford Sound to the Tasman Sea. The cruise provides excellent viewing opportunities and plenty of time is available to enjoy waterfalls, rainforest, mountains and the wildlife. During the cruise your friendly crew provide commentaries in several languages and point out the sights such as Mitre Peak and the Pembroke Glacier.
Your accommodation: Heritage Queenstown
At the Heritage Hotel Queenstown, you could be forgiven for thinking you were in a postcard. Soak in the amazing view of the towering Remarkables mountain range rising from Lake Wakatipu from the comfort of the hotel. Crafted from centuries-old schist stone and cedar, this sophisticated Queenstown hotel is the perfect base to explore the adventure capital.Although celebrated as New Zealand's ‘adventure capital', Queenstown offers far more than a fast-paced, action-packed holiday. Settled on the shores of Lake Wakatipu beneath a soaring panorama of the Remarkables Mountain Range, this alpine town is surrounded by a plethora of historic, gastronomic, and scenic wonders. Whether you are looking for a scenic short walk or a longer one, you will find the perfect hike or bike trail in Queenstown. Explore Queenstown Gardens, or try out more challenging trails up to Ben Lomond Walkaway or Queenstown Hill Walking Track. Enjoy iconic views and take Queenstown Gondola up 450 metres to Bob's Peak, or ride on the 100-year-old Steamship - the TSS Earnslaw - to Walter Peak Station for dinner and a farm tour. Browse the waterfront cafes and al fresco restaurants, try out the famous Fergburger, or grab a dessert at Patagonia Chocolates.
Shotover Jet is the only company permitted to operate in the Shotover River Canyons. It's a thrilling ride! Skim past rocky outcrops at close range in your Shotover Jet 'Big Red', as you twist and turn through the narrow canyons at breathtaking speeds. And a major highlight - hold tight for the world-famous Shotover Jet full 360-degree spins!
Hop aboard the Skyline Gondola - the steepest cable car lift in the Southern Hemisphere! From which you can take in the awe-inspiring views of this spectacular landscape. Sit back and relax as you enjoy panoramic views of The Remarkables, Walter Peak, Cecil Peak, Coronet Peak and the magnificent Lake Wakatipu.
Enjoy a scenic cruise from central Queenstown to Walter Peak High Country Farm on board the historic steamship, TSS Earnslaw. On disembarking, you'll be welcomed and escorted through the beautiful lakeside gardens to the Colonel's Homestead for dinner. Here, you’ll enjoy a Gourmet BBQ dinner which your chef will prepare as you watch. Choose from the seasonal menu which includes an expansive array of New Zealand meats and produce, followed by a delicious array of desserts, New Zealand cheeses and freshly brewed tea & coffee. After dinner, an entertaining and informative demonstration offers you a glimpse of life in the high country. On the magical night-time cruise home, you can enjoy the camaraderie of a singalong with the ship’s pianist or breathe in the fresh night air on the moonlit decks as you watch the lights of Queenstown draw nearer.
Your accommodation: Heritage Queenstown
At the Heritage Hotel Queenstown, you could be forgiven for thinking you were in a postcard. Soak in the amazing view of the towering Remarkables mountain range rising from Lake Wakatipu from the comfort of the hotel. Crafted from centuries-old schist stone and cedar, this sophisticated Queenstown hotel is the perfect base to explore the adventure capital.Leaving Queenstown, travel past picturesque scenery of massive mountain peaks and crystal-clear blue lakes. Travel across the Haast Pass to the other side of the Southern Alps, the landscape changes dramatically. Welcome to the wild and wonderful West Coast, a remote and unspoiled region. Wind your way past native rainforest, rocky coastlines and powerful waterfalls. Your journey concludes in the village of Franz Josef, your base for exploration of the area.
You will be met at your accommodation by a representative from Glacier Shuttles and taken on a short tour to view the glacier. Your shuttle vehicle will transfer you up the Franz Josef valley to the road end. Here you will have the opportunity to walk to view the glacier from a viewing platform. Or enjoy one of the short walks available in this area. You will be returned to your accommodation by the Glacier Valley Shuttles.
Your accommodation: Scenic Hotel Franz Josef Glacier
Only a breath away from the Franz Josef Glacier, Scenic Hotel is located in the heart of Franz Josef Village. Here you will find all of the amenities you would expect, as well as being close to the shops, restaurants and activities on offer in the beautiful Westland region.Today you’ll head north through the historic gold mining region of Hokitika. Known for its Greenstone (Pounamu) this seaside town has a rich history dating back to the 1860’s. Continue on to Greymouth, the largest town on the West Coast and the starting point for the next leg of your journey - the TranzAlpine Scenic Train.
Considered one of the world's greatest train journeys, the TranzAlpine scenic train travels both ways from one coast of New Zealand to the other. From your carriage you'll see the vast windswept Canterbury Plains, spectacular gorges, river valleys and native beech rainforest. A highlight for many is the crossing of the Southern Alps, passing through Arthur's Pass National Park, before descending to the Canterbury Plains and arriving in Christchurch.
On arrival at the Christchurch railway station, you will be met by a driver and transferred to your Christchurch accommodation.
Your accommodation: Fable Christchurch
Occupying a central location the Fable Hotel has been voted as one of the trendiest hotels in the South Pacific. Recently refurbished modern rooms and suites provide all the facilities you would expect from a fine hotelA private transfer will collect you from your accommodation and transfer you to Christchurch Airport in time for your departing flight.
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Pure Journeys - Privacy Policy
Last review: 28 March 2024
1. About this Privacy Policy
1.1 This is the Privacy Policy for Inside Australia Travel Pty Ltd ABN 34 661 344 690 (IAT Inside Australia Travel, us, we, our). This Privacy Policy sets out Inside Australia Travel’s obligations in line with the Australian
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1.2 This Privacy Policy does not deal with IAT’s obligations under the Privacy Act 2020 (New Zealand), which are dealt with by New Zealand Fine Touring Ltd https://nzft.co.nz
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(c) in the databases associated with our website.
3.3 Provided that it is lawful and practical, we will give you the option of not identifying yourself, using a pseudonym, or not providing Personal Information when you enter into a transaction or deal with us. However, if you elect not to provide us with Personal Information then it is unlikely we are able to provide you with the information, products, services or support that you may want.
3.4 We may receive other unsolicited Personal Information in the course of our business. We will deal with this unsolicited Personal Information in accordance with this policy.
3.5 We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include:
(a) the length of time we have an ongoing relationship with you and provide services to you;
(b) legal obligations we may have to keep (or destroy) your data; or
(c) legal advice we receive (such as in regard to litigation, regulatory investigations or applicable statutes of limitation).
4. What Do We Use Your Personal Information For?
4.1 We collect, hold, use and disclose Personal Information for the following purposes:
(a) supplying you with goods and services;
(b) arranging for third parties to provide you with goods and services;
(c) improving the website experience of our visitors; and
(d) analysing goods and services that our customers purchase so that we can better understand what future customers want in the future.
4.2 We also use Personal Information for our own internal business purposes including:
(a) data analysis to improve our products and services;
(b) auditing our internal processes to ensure they function as intended and that we comply with regulatory requirements;
(c) fraud and security monitoring;
(d) developing new products and services;
(e) identifying usage trends so we can understand which of our services are of most interest to our customers;
(f) determining the effectiveness of marketing campaigns so that we can adapt to the needs and interests of our customers; and
(g) operating and expanding our business activities such as understanding which of our services are of most interest to our customers, so we can focus on our customers’ needs.
5. Do we share your information?
5.1 We may send Personal Information outside Australia in the following circumstances:
(a) where our website, or any hosting service we use to support our managed services, software or software as a service, is hosted by us or a third party, and the hosting facilities and/or the back-up/disaster recovery sites are located overseas. We have no control over where these third party providers host the website and it is impractical for us to be able to advise you of the countries where the Personal Information may be held or processed;
(b) where a third party application is being used in connection with our interactions with you, e.g. when we use email, help desk or VoIP providers, the third party providers of the relevant application may have their applications hosted overseas. We have no control over where these third party providers host their applications and it is impractical for us to be able to advise you of the countries where the Personal Information may be held or processed; or
(c) where we must do so to give you the benefits of what you have paid for.
When we send Personal Information outside Australia for processing we will enter into formal contracts with those processors, which will contain privacy terms and conditions that allow us to meet our privacy obligations to you.
6. Use of Social Media
Our website includes links to social media, including blogs, Twitter feeds, Facebook, Instagram, and similar services. The nature of social media is that these applications actively enable exchange and disclosure of any information, whether personal or otherwise, that is included within those applications. All information, including Personal Information that you enter in those applications may be used, stored, handled and disclosed in any way that is consistent with the privacy policies of the relevant applications, if any. We have no control over those interactions.
7. Cookies
7.1 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
7.2 We use cookies to operate and improve your experience on our site, including:
(a) allowing you to sign in faster, and keeping you signed in; and
(b) to track how the site is used.
7.3 If you do not allow cookies to be used some or all of the website or other applications or tools on it might not be accessible to you and you may not be able to purchase goods from us.
8. Your Rights Regarding Your Personal Information
8.1 You have the right to access your Personal Information that we hold, and request that it be rectified or erased. If you want to access your Personal Information we hold or you believe any of your Personal. Information that is held by us is inaccurate, out of date, incomplete, irrelevant or misleading or it is not necessary for us to continue to hold it, you can contact us, and we will either provide you with access to the Personal Information (in so far as we are required to do so by law,) or we will correct it, as applicable, within a reasonable period. We may make a reasonable charge for giving you access to your Personal Information, but we will not charge for you making the request, correcting Personal Information or making a statement as to why we are not correcting your Personal Information.
8.2 In certain circumstances if you raise a complaint on how we have handled your Personal Information, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the Australian Information Commissioner.
8.3 Where you have provided your personal data directly to us that is processed by automated means and is done so solely on the basis of your consent, then you will have the right to obtain your personal data in an electronic format for your own purposes across different services.
8.4 You have the right to object any aspect of our processing of your personal data under certain circumstances under the GDPR. ‘Processing’ is the term under that law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.
8.5 You may unsubscribe from our direct marketing at any time. We will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.
9. Complaints
9.1 If you wish to complain about a breach of any Australian Privacy Principle that binds us, a registered privacy code that binds us, the GDPR or this Privacy Policy, then you should contact us using the information in the Contact Us section of this Privacy Policy.
9.2 We will use our best efforts to respond to any complaint within 5 business days of the date of receipt. We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.
10. Mobile APP location permissions
If you use our APP please be aware of the following. The APP collects location data to display real-time risk alerts and personalised assistance notification features, even when the APP is closed and not in use. This option can be changed in the settings on your own device.
11. Contacting Us
11.1 If you have any questions regarding this privacy policy or your information, we invite you to contact the privacy officer by :
(a) email at the following email address privacy@nzft.co.nz
(b) writing to: Privacy officer, 73 Brownston Street, Wanaka, Otago 9305, NEW ZEALAND.