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27 Day Glaciers, Mountains, Reef and Rainforests

27 days 26 nights
Auckland to Cairns
from NZD$7,180pp
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Travelling through the heart of New Zealand, you’ll journey past a diverse range of landscapes and scenery. From the North Island’s rich Maori culture & cosmopolitan cities, you’ll venture south crossing the Cook Strait to the mountains, lakes, & glaciers of the South Island. Then cross the Tasman, & explore Australia, visiting Sydney, Cairns, the Great Barrier Reef, & the Daintree Rainforest. A great combination & contrast of NZ & AUS highlights!

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 1
Private Transfer Auckland Airport to Auckland Accommodation

You will be met at the Auckland airport by the driver and transferred to your Auckland accommodation.

Welcome to Auckland

Auckland, New Zealand's self-proclaimed "City of Sails" is the country's largest metro area. Resting between the Pacific Ocean and the Tasman Sea, this urban paradise has something for everyone. Surrounded by native bush, rainforests, and an abundance of beaches, Auckland is a playground for both the city savvy and those with an eye for adventure. Explore the central museums and galleries on foot, or get out onto the water to experience the best views of the city.

SUGGESTED ACTIVITY - Harbour Sailing Dinner Cruise with Explore

See Auckland after dark with this amazing on-water dining experience, not to be missed while you're in Auckland. Take in the sights of the Waitemata Harbour - then watch this photogenic city come alive with twinkling lights. Your experienced crew will talk about Auckland’s highlights and there will opportunity try your hand at steering.

At our sheltered mooring you'll be served delicious New Zealand fare - choose from a delectable three course menu catered for by a renowned Viaduct Restaurant.

Your accommodation: Sudima Auckland City

Conveniently located within easy walking distance of Auckland’s bustling shopping, arts, dining and entertainment precincts and opposite the New Zealand International Convention Centre.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 2
Collect your rental car

Our rental car range includes the latest vehicles from the top suppliers. We have a fantastic range, from economy hatchbacks to prestige sedans and SUVs. Insurance can often be included with a small excess or deductible.

Auckland to Rotorua

The drive south from Auckland takes you past the Bombay Hills and into the rolling farmland and rich dairy pastures of the Waikato. The Bombay Hills mark the outer boundary of greater Auckland area and it's here you turn inland to central Waikato. You’ll soon go through the town of Matamata where you can visit the fully intact Hobbiton film set used in the shooting of the Lord of The Rings and Hobbit trilogies. Continuing on, you’ll pass several small farming communities before telltale signs of steam and other geothermal activity signal your arrival into Rotorua.

SUGGESTED ACTIVITY - Hobbiton Movie Set tour from Shires Rest

Become immersed in the The Lord of the Rings and Hobbit films when you visit the actual Hobbiton movie set. Located just outside of Matamata in the heart of the lush Waikato farming region, your tour will begin with a drive through a picturesque sheep farm. You'll then be taken through Hobbit Holes, the Green Dragon Inn, the Mill and the Party Tree while your guide shares behind-the-scenes tales and insight into the making of the films. Spend time wandering through Bagshot Row before being led inside a Hobbit Hole to view the detailed interiors, designed to provide an authentic glimpse into the dwelling of a Hobbit.

Your accommodation: Sudima Lake Rotorua

Sudima Hotel Lake Rotorua boasts a location that is second-to-none, right on the shores of beautiful Lake Rotorua. Adjacent to the world-famous Polynesian Spa complex and just a short stroll to all the attractions in Rotorua.

Driving distance and time (approximate) for this leg: 220 kms / 136 miles : 2.6 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 3
Explore Rotorua

Peppered with natural hot springs, boiling mud pools and steaming geysers, Rotorua sits within one of the worlds most active volcanic regions. Geothermal landmarks aside, this city of sulphur has a rich indigenous history. Home to several prominent Maori tribes, a visit to one of the Maori Villages should be high on your agenda, as should an excursion to the Polynesian Spa for an invigorating soak in its natural mineral hot springs.
Spike your adrenaline at Velocity Valley Adventure Park on stomach-dropping attractions such as static skydiving, or a giant swing reaching 130 km per hour. Alternatively, head up the Rotorua Gondola for soaring lake views, and ride the luge at night for an extra thrill.
Fans of Lord of the Rings and The Hobbit should drive to nearby Matamata and experience the actual movie set ‘Hobbiton’. Make the most of your time in Rotorua with an excursion through the Wai-O-Tapu Thermal Wonderland, one of the area’s most colourful volcanic attractions.

SUGGESTED ACTIVITY - National Kiwi Hatchery Tour

The National Kiwi Hatchery Tour is a special opportunity to gain insight into and view this highly regarded conservation centre. Developed with the visitor experience in mind, the hatchery boasts special viewing opportunities and is hosted by kiwi expert guides who ensure guests leave fully informed and all questions answered. Learn all about New Zealand’s intriguing national icon and the efforts of the kiwi husbandry team, see and discover what it takes to hatch and rare chicks, and if you’re lucky see baby chicks in person!

SUGGESTED ACTIVITY - Original Ziplining Experience with Rotorua Canopy Tours

Embark on a three hour adventure through native New Zealand forest. Journey through the beautiful forest canopy via an incredible network of trails, tree platforms, Ziplines and swing bridges. See breathtaking views of the woodland valleys and hills as you fly through tight openings in the trees. In between the thrill of the ziplines and suspended tree bridges, your guides will share their passion and knowledge for the forest and the conservation challenges to preserve it. 

SUGGESTED ACTIVITY - Te Pā Tū Evening Maori Cultural Experience

New Zealand’s Most Awarded Cultural Attraction, presenting Te Pā Tū. Feast on song, drama, tradition, and divine seasonal kai (cuisine) within the forest Pā (village) blanketed by towering Tawa trees, blazing bonfires, and a forest-formed amphitheatre. Te Pā Tū shares Māori history, traditions, and cultural aspirations across 4-hours of celebration and feasting. These events change with each season of the maramataka, the Māori lunar calendar.

Your accommodation: Sudima Lake Rotorua

Sudima Hotel Lake Rotorua boasts a location that is second-to-none, right on the shores of beautiful Lake Rotorua. Adjacent to the world-famous Polynesian Spa complex and just a short stroll to all the attractions in Rotorua.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 4
Rotorua to Wellington

Today make your way South to New Zealand’s capital, Wellington. Pass through Taupo, before ascending the Central Plateau to the Rangipo Desert. Skirt the Tongariro National Park to pass through the military town of Waiouru. Descend the plateau to the Kapiti Coast and bypass seaside towns of Paraparaumu and Paekakariki to reach Wellington, your destination for the night.

SUGGESTED ACTIVITY - Zealandia By Night Wildlife Sanctuary Tour

Taking a night tour of Zealandia wildlife eco-sanctuary is an unforgettable experience and one that comes highly recommended. A conservation success and safe haven for some of New Zealand's rarest native animals, Zealandia is home to many remarkable species of birds, reptiles and insects living wild within a beautiful 225 hectare (one square mile) valley, just 10 minutes from the central city.
Your tour begins with an interactive exhibition before you walk through the gates of Zealandia predator-exclusion fence into the sanctuary. Your guide will then lead you on a torch-light walk through the native New Zealand bush. Possible sights include Kiwi foraging on the forest floor, tuatara hunting for food, glowworms shining, tiny Maud Island frogs in their enclosure, pateke (brown teal) ducks feeding at night and kaka (parrots) coming in to roost. Zealandia is one of the best places to see kiwi in the wild. Over 100 of these nocturnal birds live freely in their natural environment inside the safety of the sanctuary valley, so your chances of seeing one are high!

Your accommodation: Hotel Ibis Wellington

Hotel Ibis Wellington is ideally located in Featherston Street in the heart of Wellington City and easy walking distance to Wellington's famous cafe lifestyle.

Driving distance and time (approximate) for this leg: 441 kms / 273 miles : 5.3 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 5
Interislander Ferry Wellington to Picton

The 92 km journey between Wellington and Picton takes around 3 hours and has been described as 'one of the most beautiful ferry rides in the world'. Leaving Wellington Harbour you pass many interesting points such as Pencarrow Head on top of which is New Zealand's oldest lighthouse (1859). Red Rocks is home to a seal colony and Oterangi Bay is the site which recorded the country's highest ever wind speed of 268 kph (167 mph).
From the Cook Strait spectacular views of the Kaikoura Ranges on the South Island can be enjoyed and dolphins and many sea birds are often seen. Around one hour of the cruise takes you through the Marlborough Sounds and this region of bush covered mountains, small islands, crystal clear waters and secluded bays offer remarkable photographic opportunities. The final leg of your cruise travels through Queen Charlotte Sound before coming to an end in the picturesque town of Picton.

Collect your rental car

Our rental car range includes the latest vehicles from the top suppliers. We have a fantastic range, from economy hatchbacks to prestige sedans and SUVs. Insurance can often be included with a small excess or deductible.

Picton to Kaikoura

From Picton head south on State Highway One towards Blenheim, and the wine producing region of Marlborough. Ideally located to enjoy an afternoon sampling the local produce, stop for a guided wine tour with Full Day Marlborough Wine Tour.
Crossing the dry hills of the Marlborough ranges you head towards one of the most spectacular coastlines of the South Island, the Kaikoura Coast. The road hugs the shore for around 50 kilometres and offers many chances to view the native wildlife such as seabirds and New Zealand fur seals. To the east is the Pacific Ocean and to the west you'll follow alongside the Kaikoura Ranges before arriving into the bustling Kaikoura Township.

Your accommodation: Sudima Hotel Kaikoura

This state-of-the-art waterfront hotel in Kaikoura has a 4.5 star rating with an outstanding in-house restaurant, a bar and conference facilities.

Driving distance and time (approximate) for this leg: 157 kms / 98 miles : 2.1 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 6
Kaikoura to Christchurch

Today you travel down the coast before heading inland through the North Canterbury wine region - the Waipara Valley. As you drive through this area you’ll be greeted by one of New Zealand's most notorious animals, the sheep. If you’ve time on your hands we recommend taking a detour to Hanmer Springs for relaxing dip in its thermal pools. Arriving into Christchurch you'll see a new and improved city, steadily rising from the ruins of the 2011 earthquake.

SUGGESTED ACTIVITY - Whale Watch Kaikoura

Experience New Zealand's only marine based whale watching company. Whale Watch Kaikoura offer a once-in-a-lifetime, up close encounter with the giant Sperm Whale. You are also likely to encounter New Zealand fur seals, dusky dolphins and albatross. Depending on the season you may also see pilot, blue and southern right whales as well as migrating humpbacks. Often orcas can be spotted here and the world's smallest dolphin, the Hectors, occasionally make an appearance.
Cruise in style on modern catamarans, specifically designed for whale watching, featuring large passenger cabins and outside viewing decks. Passenger numbers for each tour are kept below the vessel carrying capacity to ensure your tour experience remains a personal one.

SUGGESTED ACTIVITY - International Antarctic Centre General Admission

The International Antarctic Centre aims to recreate the atmosphere and environment of Antarctica, providing visitors with an interactive, fun and educational experience. Feel the full Four Seasons of Antarctica, where you'll experience a custom-built snow and ice experience, then warm up in the Scott Base interior exhibit, a replica Antarctic field camp or other informative displays in the gallery. You'll also learn about life in modern day Antarctica, view real little blue penguins and experience a thrilling ride in a Hagglund all terrain vehicle.

SUGGESTED ACTIVITY - Christchurch Gondola

In the Heathcote Valley, just fifteen minutes from the heart of Christchurch City, ride the Christchurch Gondola for nearly a kilometer to the collapsed rim of an extinct volcano, which exploded six million years ago. Take in the spectacular panoramic views of the central city, Lyttelton Harbour, Banks Peninsula, Canterbury Plains, and the distant peaks of the Southern Alps. Wander the summit complex, enjoy a coffee or lunch in the cafe, and choose one of many nature walks to explore or visit the Christchurch Discovery Rice, a dramatic reconstruction of the history of the Port Hills and Christchurch. 

SUGGESTED ACTIVITY - Zipline & Native Forest Tour with EcoZip Kaikoura

Be Collected from your accommodation for a 3-hour Kaikoura adventure. Enjoy a scenic journey in an airconditioned van to the staging point, Kaikoura's beachfront airfield, you will be transferred into a comfortable 4WD where you will experience an iconic braided river crossing on the Kahutara river. Be greeted with gorgeous scenic views as you are surrounded by the green valleys of Rakanui station, passing livestock, and rolling farmlands. As you reach the base of the Zipline, you will be treated to a scenic lookout where you can see for miles the stunning hills and working station, the sweeping arc of the peninsula, and the snowcapped mountains. Here you will take on a thrilling adventure as you ride the 5 ziplines where you will get to zip along 2km of line, with the chance to ride alongside your mate on the twin lines. During the adventure, your experienced guide will tell you fun facts about the area and the history of Kaikoura. After riding the ziplines, you will get a chance to walk through the native forest, in winter there is the chance to get stuck in and plant a tree as part of the conservation program - Eco Zip is committed to planting a tree for every Zipline participant.

Your accommodation: Scenic Hotel Cotswold

The Scenic Hotel Cotswold is just a few minutes walk to boutique shopping at Merivale and Hagley Park. The distinctive architecture of the Scenic Hotel Cotswold reflects Christchurch's image as the most English of cities outside of England.

Driving distance and time (approximate) for this leg: 178 kms / 111 miles : 2.5 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 7
Christchurch to Aoraki Mt Cook National Park

Today you'll drive through the heart of the South Island, crossing the vast Canterbury plains. Catch your breath in Geraldine before continuing through Fairlie. Ascending Burkes pass you'll come to the picturesque lakeside town of Tekapo.
Follow the road and take in the view of Aoraki Mt Cook (New Zealand's tallest mountain) from the shores of Lake Pukaki, known for its glacier fed turquoise blue colour. Continue along the lake to your final destination Mt Cook Village.
Please note: There are no food shops at Mt Cook, and dinner options are limited to one restaurant. If you wish to self-cater, you must stock up before arriving in Mt Cook, or make dinner reservations in advance.

SUGGESTED ACTIVITY - Glacier Explorers Mt. Cook

Experience 500 year old icebergs up-close on the Mt Cook terminal lake. The Glacier Explorers tour is the only one of its kind in New Zealand and one of only three in the world! Very few glaciers terminate into lakes and even fewer of them are accessible. See towering ice cliffs and floating icebergs from the safety of a specially designed boat. These boats provide a safe way to view unseen and inaccessible areas of New Zealand's largest glacier The Tasman.

Your accommodation: Hermitage Hotel Room Mount Cook View

The Hermitage Hotel ringed by magnificent snow-capped peaks of the Southern Alps, is a world-renowned tourist destination and has been an icon of superior accommodation and dining since 1884.

Driving distance and time (approximate) for this leg: 350 kms / 217 miles : 4.1 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 8
Aoraki Mt Cook National Park to Queenstown

Leaving the alpine region of Aoraki Mt Cook, you'll travel through the lakeside town of Twizel, then a little further to Omarama the gliding capital of New Zealand. Continue on over the Lindis Pass, one of New Zealand's highest roads with a summit of 971 metres. Arrive in the quaint village of Tarras, then continue on a short way to the historic Bendigo Reserve, one of Otago's original gold mining settlements.
Follow the road to Cromwell, and keep going through the sheer cliffs of the Kawarau Gorge towards Gibbston, one of New Zealand's premier wine growing regions. See the historic Kawarau Bridge where you can bungy jump or relax and watch others take the plunge. Approaching Queenstown, the Remarkables mountain range comes into view as you arrive into the adventure capital of New Zealand.

Your accommodation: Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview is located on Frankton Road, the main arterial route into Queenstown - With the centre of town only a short 10-minute stroll away.

Driving distance and time (approximate) for this leg: 257 kms / 159 miles : 3.0 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 9
Explore Queenstown

Well-known as New Zealand's ‘adventure capital’, Queenstown is home to a range of adventures, from the world's first and most famous bungy jumps to jet boat thrills, white-water rafting, and skydiving. However, Queenstown offers far more than a fast-paced, action-packed holiday. Settled on the shores of beautiful Lake Wakatipu beneath a soaring panorama of the Remarkables Mountain Range, this alpine town is surrounded by a plethora of historic, gastronomic, and scenic wonders. Take a stroll through the beautiful lakefront parks and gardens, browse through market stalls on weekends, dine in wonderful al-fresco restaurants, or ride on the 100-year-old historic Steamship - TSS Earnslaw to Walter Peak Station. Take the Queenstown Gondola up to Bob's Peak and soak up the panoramic views of the magnificent lake and mountain ranges. And after all of that, if you do want the adrenaline rush, Queenstown is known for taking your pick from the Shotover Jet, Canyon Swing, Zipline, Luge, or Heli-ski.

SUGGESTED ACTIVITY - Shotover Jet Canyon Jet Boat Ride

Shotover Jet is the only company permitted to operate in the Shotover River Canyons. It's a thrilling ride! Skim past rocky outcrops at close range in your Shotover Jet 'Big Red', as you twist and turn through the narrow canyons at breathtaking speeds. And a major highlight - hold tight for the world-famous Shotover Jet full 360-degree spins!

SUGGESTED ACTIVITY - Nevis Bungy Jump with AJ Hackett

Welcome to the best thing you’ve ever done. Go full throttle with the 134m Bungy (the highest in New Zealand). Freefall for 8.5 seconds in a blitz of pure fear and adrenaline. Don’t say we didn’t warn you, because this will definitely put the cement in your coffee.

SUGGESTED ACTIVITY - Skyline Gondola Queenstown and 3 Luge Rides

In the heart of Queenstown, located 450 metres above town in the Ben Lomond Scenic Reserve is the Skyline Complex. A gondola ride to the summit makes for awe-inspiring views of the city surround. Arrive at the complex and wander the outside viewing decks for a picture perfect outlook. Then onto the Luge! The 800 metre luge track offers an exhilarating journey through banked corners, tunnels and dippers.

SUGGESTED ACTIVITY - TSS Earnslaw cruise to Walter Peak including gourmet BBQ dinner and a farm tour

Enjoy a scenic cruise from central Queenstown to Walter Peak High Country Farm on board the historic steamship, TSS Earnslaw. On disembarking, you'll be welcomed and escorted through the beautiful lakeside gardens to the Colonel's Homestead for dinner. Here, you’ll enjoy a Gourmet BBQ dinner which your chef will prepare as you watch. Choose from the  seasonal menu which includes an expansive array of New Zealand meats and produce, followed by a delicious array of desserts, New Zealand cheeses and freshly brewed tea & coffee. After dinner, an entertaining and informative demonstration offers you a glimpse of life in the high country. On the magical night-time cruise home, you can enjoy the camaraderie of a singalong with the ship’s pianist or breathe in the fresh night air on the moonlit decks as you watch the lights of Queenstown draw nearer.

Your accommodation: Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview is located on Frankton Road, the main arterial route into Queenstown - With the centre of town only a short 10-minute stroll away.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 10
Queenstown to Fox Glacier

Crossing the Crown Range the highest sealed road in the country, you'll pass through the alpine town of Wanaka. Following the shores of both Lake Wanaka and Hawea, you'll enter the township of Makarora, gateway to Mt. Aspiring National Park.  Stretch your legs on a walk to Blue Pools, a ten minute stroll through lush rainforest. Marvel at the native beech and countless waterfalls as you continue toward the West Coast.
Crossing the Haast River you are now truly in the wild west, a 600 kilometre stretch of bush, rainforest and podocarp forest. Continue on to arrive in Fox Glacier, your destination for the night. Home to the largest glacier on the west coast, Fox is 13 kilometres long and ends in rainforest only 250 metres above sea level.

SUGGESTED ACTIVITY - Twin Glacier Scenic Helicopter Flight with The Helicopter Line

Explore the glacial icefalls of not one but two glaciers - Fox Glacier and Franz Josef Glacier. Discover up close their neve and unusual ice formations - landing on the snowfields is a highlight and will make for superb photos, snowballs and memories. A 30 minute flight with snow landing. Should weather not be suitable to take this flight you are able to transfer your booking onto a similar tour on any of the Helicopter Line's operations in Queenstown or Mt Cook.

Your accommodation: Heartland Hotel Fox Glacier

The Heartland Hotel Fox Glacier is nestled at the base of the majestic Southern Alps, in the Westland World Heritage Park. Originally built in 1928 it has been refurbished to retain its charming atmosphere.

Driving distance and time (approximate) for this leg: 321 kms / 199 miles : 4.0 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 11
Fox Glacier to Greymouth Train Station

The drive north from Fox and Franz Josef takes you through the historic gold mining region of Ross and the town of Hokitika, a great place to explore the craft stores, in particular the jade or greenstone. The largest town on the West Coast, Greymouth is also the starting point for the TranzAlpine Scenic Train.  Drop your rental car at the Greymouth Train Station depot located inside the train station building.

TranzAlpine Scenic Train: Greymouth to Christchurch

Considered one of the world's greatest train journeys, the TranzAlpine scenic train travels both ways from one coast of New Zealand to the other. From your carriage you'll see the vast windswept Canterbury Plains, spectacular gorges, river valleys and native beech rainforest. A highlight for many is the crossing of the Southern Alps, passing through Arthur's Pass National Park, before descending to the Canterbury Plains and arriving in Christchurch.

Shared Transfer from the Railway Station to a City Hotel with Christchurch Touring

On arrival at the Christchurch railway station, you will be met by a driver and transferred to your Christchurch accommodation.

Your accommodation: Scenic Hotel Cotswold

The Scenic Hotel Cotswold is just a few minutes walk to boutique shopping at Merivale and Hagley Park. The distinctive architecture of the Scenic Hotel Cotswold reflects Christchurch's image as the most English of cities outside of England.

Driving distance and time (approximate) for this leg: 197 kms / 122 miles : 2.5 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 12
Private transfer accommodation to Christchurch Airport

A private transfer will collect you from your accommodation and transfer you to Christchurch Airport in time for your departing flight.

International Flight - Christchurch to Sydney

This cost for this flight is additional to your tour, we can book this flight for you.

Private Transfer from Sydney Airport to your accommodation with UltiMate Executive Transfers

On arrival, a private transfer will collect you from Sydney Airport and transfer you to your accommodation.

Arrive into Sydney

Sydney is Australia's most famous city and with almost 20% of the country's population, is also Australia's largest city. Situated on the east coast of Australia it has beautiful white sand beaches, including the famous Bondi Beach and Manly Beach as well as the iconic Sydney Harbour Bridge and of course, the Sydney Opera House. Rich in history, art, and food Sydney has something for everyone.

SUGGESTED ACTIVITY - Evening Dinner Cruise on Sydney Harbour

Sydney harbour is like a sunset painting in progress. The aquamarine colours of Summer give way to the warm orange hues of Autumn before deepening to a magical Winter twilight blue. Year-round, sun-up or sun-down and everything in between, the colours of Sydney Harbour will welcome you onboard the evening Dinner Cruise. This is the perfect start to an evening or stunning end to an amazing day in the greatest city in the world.

Your accommodation: Park Regis City Centre Sydney

Park Regis City Centre is designed to cater for both corporate and leisure travellers and is located in the heart of Sydney city; opposite Hyde Park and a short stroll to Darling Harbour, Pitt Street Mall, Queen Victoria Building and Town Hall.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 13
Explore Sydney

Often mistaken as Australia's capital city, Sydney is a vibrant coastal city with plenty to see and do. Starting in Circular Quay you will catch your first views of the two big icons, Sydney Opera House and the Sydney Harbour Bridge. From here you can catch one of the quintessential harbour ferries over to Manly Beach or Taronga Zoo, catching a glimpse of Kirribilli House, the Prime Minister's official Sydney residence, on the way over. Kirribilli is also home to one of Sydney's oldest markets at the Kirribilli Neighbourhood Centre twice a month. It is known for its stalls of vintage clothing, arts, delicious street food and its lively community atmosphere - so if you are in town on a market day, you can't miss it. For a relaxing end to your day of exploration, your dinner options are aplenty. From high-end restaurants around Circular Quay that offer amazing views, to the Chinatown food courts and a broad range of eateries at Barangaroo, you will be spoiled for choice.

SUGGESTED ACTIVITY - Sydney Opera House Tour

Step inside an iconic landmark. The Sydney Opera House is one of the world’s most recognisable landmarks and this is your chance to truly get up-close. Run your hands over the world-famous shell tiles, take a seat in the elegant custom-made white birch timber chairs and marvel at the vaulted ceilings. Visit areas off-limits to the public and capture photographs from rare vantage points. Watch unforgettable moments from past Concert Hall performances, learning about the history and future of this world-famous hall in an immersive digital experience. Experience the future within a  purpose-built venue that boasts heritage-inspired interiors, and state-of-the-art technology, including 270-degree visuals and surround sound.
From the jaw-dropping sweep of the sails to our soaring cathedral interiors, it is impossible to complete a tour of the Sydney Opera House without being compelled to look up.

SUGGESTED ACTIVITY - Panoramic Sydney Sights Tour and Sydney Harbour Lunch Cruise

Visit the historic Rocks area and hear of early convict history. Marvel at 18th century sandstone architecture such as NSW Parliament House, Rum Hospital, Hyde Park Barracks and St Mary’s Cathedral. Head to Mrs. Macquaries Point, to enjoy magnificent views of the Sydney Opera House and Harbour Bridge. Continue through Sydney's Eastern Suburbs, home to the rich and famous. Travelling along the coves and shores of one of the world's most impressive harbours, You will pass through areas such as Kings Cross, Double Bay, and Rose Bay before arriving at Watsons Bay. Here, you will have the option of a short coastal walk with views of the South Pacific Ocean and the entrance to Sydney Harbour.
Visit the Bondi beachfront promenade, put your toes in the sand, enjoy a coffee or cool drink (at your own cost). See bronzed Aussie lifesavers and surfers riding the waves of Bondi. Continue on to Tamarama and Bronte beaches before returning to the city via Centennial Park and Paddington, a trendy district with its elegant terrace houses and boutique shops along Oxford Street. Finishing in Darling Harbour, you will board your Sydney Harbour lunch cruise. Enjoy a buffet-style Aussie BBQ lunch onboard including salad and vegetables - and all this with great views of the Sydney Opera House and Harbour Bridge.

Your accommodation: Park Regis City Centre Sydney

Park Regis City Centre is designed to cater for both corporate and leisure travellers and is located in the heart of Sydney city; opposite Hyde Park and a short stroll to Darling Harbour, Pitt Street Mall, Queen Victoria Building and Town Hall.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 14
Collect your rental car

Our rental car range includes the latest vehicles from the top suppliers. We have a fantastic range, from economy hatchbacks to prestige sedans and SUVs. Insurance can often be included with a small excess or deductible.

Sydney to Newcastle via Central Coast

After departing Sydney through the leafy northern suburbs, take the scenic route to the Central Coast. A popular stop on the way is the Australian Reptile Park, where you can see an array of local animals and even feed a kangaroo or cuddle a koala.
Continuing along the highway, you should take some time to explore the area with towns like Terrigal, Avoca Beach and The Entrance which are home to long sandy beaches, popular surf breaks, and great cafes and restaurants.
Continue north, skirting Lake Macquarie, Australia's largest coastal saltwater lake before arriving into Newcastle, the second biggest city in NSW.

Your accommodation: Rydges Newcastle

Sitting amongst the waterfront boutiques, cafés, bars and eateries of the iconic Honeysuckle promenade, Rydges Newcastle is the ideal destination to take this lively city head on. With sweeping views of the stunning harbour and only moments from the major tourist attractions, this premium Newcastle hotel is the perfect blend of vibrant coastal city and luxury holiday escape

Driving distance and time (approximate) for this leg: 147 kms / 91 miles : 2.2 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 15
Newcastle to Coffs Harbour

This full day journey follows the Pacific Highway north, through coastal national parks, across waterways and with plenty of detours available to small towns, all with their own charms. 
Stop into Port Macquarie to stretch your legs on the white sandy beaches and stop for lunch and pop into the Koala Hospital to learn about Australia's cutest inhabitants, the threats that they face, and the important conservation work done by the hospital's staff and volunteers.
If you're a country music fan, take a short detour into Kempsey, where a visit to the Slim Dusty Museum will give you an insight into the history of country music in Australia and local icon, Slim Dusty. Kempsey is also home to the Akubra hat factory, so for a truly authentic souvenir, a visit to the showroom is a must.
Continue another hour north to your destination, Coffs Harbour. Grab a photo with the famous Big Banana, symbolic of one of the regions largest economic drivers, the tropical fruit industry. With gorgeous beaches and spectacular lookouts, this is a great place to put your feet up and relax.

SUGGESTED ACTIVITY - Giingan Cultural Walking Tour with Wajaana Yaam Adventure Tours

This 2-hour tour takes guests on a cultural journey showcasing the local Gumbaynggirr language, bush tucker and Dreaming stories while walking easy grades through the Orara East State Forest. Your tour guides are all Gumbaynggirr or Aboriginal people who have strong ties to Gumbaynggirr country. Throughout your tour they will teach you about local Gumbaynggirr stories and language, and even help you find bush delicacies that you can sample as you bask in the ambience of the panoramic views, uniquely beautiful rainforest flora, and tranquil sounds of native fauna.

Your accommodation: BreakFree Aanuka Beach

Positioned on the stunning Northern New South Wales Coastline, BreakFree Aanuka Beach Resort offers everything you need in your Coffs Harbour accommodation, with recreation and relaxation all rolled into one, making for a delightful beach escape.

Driving distance and time (approximate) for this leg: 377 kms / 234 miles : 3.9 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 16
Coffs Harbour to Byron Bay

Today's drive will cover about 240km up the Pacific Coast, leaving you plenty of opportunities to stop off and take in the sights. Before heading off from Coffs Harbour, head to the Solitary Islands Marine Park to explore the surrounding waters on a snorkelling tour. These waters are home to diverse coral, colourful fish, turtles, and dolphins.
From Coffs Harbour, snake along the coast for 120km until you reach signs for Yamba. This sleepy hamlet has beaches that rival those of Byron Bay but remains a little more low-profile. Take a stroll on one of the beautiful beaches, or head to the Pacific Hotel for some great views.
From Yamba, return to the Pacific Highway and continue to head north. If you want an opportunity to spot a second "big thing" today, take a short detour into Ballina to see the Big Prawn. Back on the highway, it's just 30km (18 miles) further to your final destination, Byron Bay.

Your accommodation: Eco Beach Resort Byron Bay

Eco Beach Resort Byron Bay is nestled on the edge of Byron Bay’s thriving town centre, in a stunning location famous for its beaches, sun sparkled ocean, and lush surrounding mountains. The resort’s central swimming pool will beckon you after you have visited the beach which is only a short walk away, or you can relax in the spa and have a barbeque if you prefer a quieter option to the nearby bustle of Byron.

Driving distance and time (approximate) for this leg: 219 kms / 136 miles : 2.1 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 17
Explore Byron Bay

Byron Bay is Australia's easternmost town and is home to beautiful beaches, lush rainforest, luxury retreats and some fantastic restaurants. People have always been drawn to the region for its fantastic surf, but today it also caters to those looking for a slow-paced break.
Take advantage of some of the town's beautiful walks, such as the Cape Byron track - the perfect place to watch the sunrise. This 3.7km loop takes you through rainforest and shear cliffs with panoramic views of the region. If you're there between June and November keep your eyes peeled for whales migrating along the coast.

SUGGESTED ACTIVITY - Brunswick River Nature Tour with Go Sea Kayak Byron Bay

Take it down a notch and relax on the Brunswick River Nature Kayak Tour. The Brunswick River is one of the most beautiful river systems in New South Wales. The tours are run at the top of the tide when the waters create a crystal clear and calm oasis for kayaking in. This kayak tour is a gentle paced adventure along peaceful waters where the only interruption will be from local sea birds and wildlife calling out as you cruise by. Paddle past sand dunes that separate the river from the beach whilst taking in the stunning scenery, and take a break on the river bank for a swim and a snack. The tour is led by local nature enthusiasts who are also trained surf lifesavers.

SUGGESTED ACTIVITY - Byron Bay Sunrise Balloon Flight - Lunch Included

Sunrise flights over the Byron Bay region – Australia’s most easterly point – gives you the unique opportunity to be the first to watch the morning’s sunrise over the Australian mainland from the air. Each of the Byron Bay region flights is unique and the location of the morning’s launch site will depend on the wind conditions of the day, so your flight could be taking in magnificent views of the ocean, the hinterland, or the vast diversity of scenery around the famed counterculture meccas of Bangalow, Mullumbimby, Nimbin or Lismore.

Your accommodation: Eco Beach Resort Byron Bay

Eco Beach Resort Byron Bay is nestled on the edge of Byron Bay’s thriving town centre, in a stunning location famous for its beaches, sun sparkled ocean, and lush surrounding mountains. The resort’s central swimming pool will beckon you after you have visited the beach which is only a short walk away, or you can relax in the spa and have a barbeque if you prefer a quieter option to the nearby bustle of Byron.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 18
Byron Bay to Surfers Paradise

The drive from Byron Bay to Surfers Paradise will see you crossing state lines from New South Wales to Queensland. This short drive will take little more than an hour, so have a leisurely start to your morning in Byron Bay before hitting the road.
Travel past Coolangatta, a surf and diving mecca revered for its unpretentious culture and bountiful array of aquatic life. Continue through the Gold Coast, famed for its white-sand beaches, theme parks, and shopping. At the northern end of the Gold Coast you will reach the iconic Surfers Paradise. Take a surf lesson, or, for a bird's eye view of the city and surrounding beaches, head up the 270m tall (886 foot) Q1 building.

Currumbin Wildlife Sanctuary Day Pass Koala Photo

Currumbin Wildlife Sanctuary is a heritage-listed zoological garden. The multitude of events, shows, and attractions include dingo encounters, koalas, kangaroos, wombats, free-flight bird shows, and the feeding of the park's massive saltwater crocodile. You will step back in time with a visit to Lost Valley and a journey through the ancient supercontinent Gondwana. Here, you will experience exotic Australian wildlife, including Cotton Top Tamarins, Red Panda, Capybaras, and four Ring Tail Lemurs. You can also visit the Extinction Trail, where you step back in time and learn about prehistoric times when dinosaurs roamed the Earth. The park also contains a serious aspect of its work and exhibits, and behind the scenes includes a state-of-the-art veterinary and rehabilitation hospital. The Sanctuary is a non-profit organization that invests in world famous Wildlife Research and Conservation Projects, to help save some amazing species from extinction. Their world famous Wildlife Hospital is one of the busiest in the world; the care and treatment are funded from park admissions, visitors, and donations from the public. You are welcome to visit the hospital and see the day-to-day workings from a viewing deck. Enjoy your day seeing the wildlife and learning about everything from Koalas to Wombats and Reptiles to the ring-tailed lemur.

Your accommodation: Oaks Gold Coast

In the heart of the Gold Coast you can shop till you drop or being only steps away from the beach! take a stroll down to the ocean or relax out by the pool!

Driving distance and time (approximate) for this leg: 90 kms / 56 miles : 1.2 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 19
Gold Coast

The Gold Coast's star attraction is its white sand beaches, including the world-famous stretch of sand at Surfers Paradise. Beyond the beaches, a the Gold Coast boasts Australia's tallest building - the Q1, a booming culinary scene, rainforest walks and the Gold Coast's famous theme parks.

SUGGESTED ACTIVITY - Gold Coast City Tour & River Cruise with Aquaduck Gold Coast

The “World’s First” amphibious Aquaduck Safari, operating since 1996, is an established Gold Coast icon.
Departing from the heart of Surfers Paradise, tours aboard the amphibious ‘Duck’ combine informative city tours with a unique and exciting river cruise, travelling past the glitzy waterfront mansions of the rich and famous and taking in the spectacular views of the Gold Coast waterways and its famous landmarks.

Your accommodation: Oaks Gold Coast

In the heart of the Gold Coast you can shop till you drop or being only steps away from the beach! take a stroll down to the ocean or relax out by the pool!

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 20
Gold Coast to Brisbane via the Scenic Rim

The Scenic Rim driving route between Gold Coast and Brisbane is one of spectacular beauty, bursting with stunning mountain ranges and unique topography. Nestled in an ancient volcanic caldera, its abundance of flora, fauna, scenery and local produce is not to be missed.
Begin your journey by making your way westbound out of the city towards Nerang, and from there carry on west to Canungra. Once you reach Canungra, you will head south on Lamington National Park Road.
This UNESCO World Heritage site will take your breath away with its exceptional beauty. Home to rainforest, ancient trees, deep valleys and streams, you can immerse yourself in its 160km of walking trails. If you are looking for an easy walk, head for the Centenary Track which should take roughly 30 minutes. If you're feeling a bit more invigorated, carry on to the Morans Falls Track from Centenary Track for a 2 hour return journey.
After you've had your fix of short walks, head back to Canungra before heading north towards Tamborine Mountain. Home to a Rainforest Skywalk, Treetop Challenge, and brewery, there is something for everyone in the family. The plateau is the product of lava flow from the Mount Warning volcanic eruption 22 million years ago and prior to European settlement, it was inhabited by Aboriginal People for tens of thousands of years. Today, it is celebrated for its natural beauty, exceptional fresh produce and abundance of outdoor activities.
Drive north towards Brisbane and if you're still hungry, Yatala Pies are a Queensland icon, making meat pies for over 130 years and definitely worth a quick stop. From here, get back on the motorway and follow it all the way into Brisbane.

Your accommodation: Hotel Grand Chancellor Brisbane

Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a convenient address for business and leisure travellers. Discover an engaging blend of contemporary design, modern amenities and gracious hospitality, at a 4.5 star Brisbane hotel dedicated to the perfect guest experience - ideal for a relaxing corporate trip, family holiday or weekend getaway.

Driving distance and time (approximate) for this leg: 174 kms / 108 miles : 3.3 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 21
Brisbane

Brisbane is the third-largest city in Australia and is the capital of Queensland, the "Sunshine State". It is set along the Brisbane River and was the traditional home to the Jagera and Turrbal Aboriginal clans before Europeans founded a convict colony in what is now the central business district in 1824. Over the years it grew and by 1859 was formally established as a city. Today, Brisbane is one of the fastest-growing cities in Australia and has a rich, culturally diverse population.
Spend your day eating and shopping your way through the CBD and Fortitude Valley, or cross the bridge and visit picturesque Southbank, with beautiful parklands and the Cultural Precinct, home to some of the state's best museums and galleries.

Your accommodation: Hotel Grand Chancellor Brisbane

Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a convenient address for business and leisure travellers. Discover an engaging blend of contemporary design, modern amenities and gracious hospitality, at a 4.5 star Brisbane hotel dedicated to the perfect guest experience - ideal for a relaxing corporate trip, family holiday or weekend getaway.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 22
Return your vehicle to Brisbane Airport

Explore more of Brisbane before dropping your rental car at the airport depot and continuing your onward journey.

Own Arrangements - Brisbane to Cairns Domestic flight

The cost for this flight is additional to your tour, we can book this flight for you.

Collect your rental car

Our rental car range includes the latest vehicles from the top suppliers. We have a fantastic range, from economy hatchbacks to prestige sedans and SUVs. Insurance can often be included with a small excess or deductible.

Collect your rental car from the Cairns Airport depot

Head to the Cairns Airport depot today to collect your chosen rental car, and continue your journey.

Arrive into Cairns

Cairns has been home to indigenous Australians for more than 40,000 years and was settled by Europeans in 1876 who arrived in search of gold. These days, Cairns is seen as the city "where the rainforest meets the reef" as it is the gateway to both the 100-million-year-old Wet Tropics World Heritage Rainforest and the Great Barrier Reef. The main tourist centre in town is along the Esplanade, which has a swimming lagoon, bustling weekend markets, and plenty of great food options.

Your accommodation: Cairns Colonial Club Resort

Cairns Colonial Club Resort is set on 11 acres of lush, award-winning tropical gardens with three lagoon-style swimming pools. The resort combines the tranquillity of a tropical resort with the advantages of a mainstream hotel.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 23
Cairns Free Day

Cairns is known as the gateway to the Great Barrier Reef, and Queensland's tropical north. It is a laid-back town with a relaxed way of life, ideal for people who enjoy the outdoors and tropical nature. Have a stroll along Cairns esplanade, discover open-air markets, and grab a coffee in one of the brilliant al fresco cafes. After that, you can cool off in the sparkling Esplanade Lagoon. This saltwater pool is lined with parks, shady banyan trees, boardwalks, and barbeques. If you feel active and energised, you can join free outdoor exercise classes, such as yoga, zumba, pilates, or beach volleyball, held six mornings a week along the Esplanade. In the afternoon, you can visit Cairns Botanic Gardens, with their spectacular plant collection. The gardens feature rainforest vegetation and many interesting species of flowers. You can bring your own snacks for the picnic or grab a snack in the cafeteria. You should also explore the Cairns Aquarium, which is dedicated to local species and habitats, with over 16,000 specimens on display. It is home to incredible sea creatures, from sharks to snakes. In the evening, enjoy fresh seafood in one of the gourmet restaurants or a refreshing cocktail i a waterfront bar with its amazing ocean views and great vibes.

Classic Experience with Kuranda Scenic Railway

Experience this scenic journey on the Kuranda Scenic Railway to the 'village in the rainforest'. Your day begins in Cairns as you board the train for a morning departure. Travel through unsurpassed views of World Heritage-listed rainforest and waterfalls, including Stoney Creek Falls and the breathtaking Barron Gorge. You will wind your way through 15 tunnels and over 37 bridges on your journey before reaching Kuranda, where you will have several hours to explore the village. In the afternoon you will board the Skyrail Rainforest Cableway for a journey up and over the rainforest canopy, back to the Skyrail terminal where you will be transported back to the Cairns railway station.

Your accommodation: Cairns Colonial Club Resort

Cairns Colonial Club Resort is set on 11 acres of lush, award-winning tropical gardens with three lagoon-style swimming pools. The resort combines the tranquillity of a tropical resort with the advantages of a mainstream hotel.

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 24
Outer Barrier Reef Cruise with Quicksilver Cruises - Lunch Included

This is an experience of a lifetime! Quicksilver’s wave-piercing catamaran and friendly crew will take you to a reef at the very edge of Australia’s Continental Shelf, to an underwater world that is a dazzling kaleidoscope of colour and brilliance.
Choose to dive, snorkel, or stay dry and explore the stunning reef from the comfort of a Quicksilver semi-sub, just one meter underwater. Watch the fish feeding from Quicksilver’s unique underwater viewing platform and underwater observatory. Whichever way you choose, you’ll bring home a lifetime of memories from this living natural wonder.

Your accommodation: Cairns Colonial Club Resort

Cairns Colonial Club Resort is set on 11 acres of lush, award-winning tropical gardens with three lagoon-style swimming pools. The resort combines the tranquillity of a tropical resort with the advantages of a mainstream hotel.
Meals included: Lunch

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 25
Cairns to Cape Tribulation via Port Douglas

The best route north is the Captain Cook Highway (State Route 44). This drive offers countless opportunities to stop and admire the breathtaking views or walk along the beach. Just 20 minutes north of Cairns is Smithfield, home to the Skyrail Rainforest CablewaySkyrail Rainforest Cableway where you can take a bird's eye view of the world's oldest continually surviving tropical rainforest, or divert a little further to Kuranda for the historic Kuranda Scenic Railway.
Continue north through Palm Cove and onto Port Douglas, stopping on the way at Rex Lookout for a 180-degree view over the Coral Sea, with views to Double Island to the south. Port Douglas is a perfect town for a break. Stretch your legs on Four Mile Beach and grab some lunch or a coffee before continuing your drive. Back on the highway, you will pass through Mossman as you head north on your journey into the Daintree Rainforest.

SUGGESTED ACTIVITY - Dreamtime Walk at the Mossman Gorge Centre

A visit to Mossman Gorge is a must-do for anyone travelling to the beautiful Far North Queensland region. The Mossman Gorge Centre is the gateway to the world’s oldest rainforest, the Daintree Rainforest, as well as a unique link to the lives, cultures, and stories of Australia’s Indigenous people and their connection to the natural environment.

SUGGESTED ACTIVITY - Treetops Adventure with Reef Unlimited

This fully guided tour will fly you from platform to platform as you soar through the Daintree. The tour starts with three ziplines spanning between 15 and 30 metres which lead you to a 8 metres high enclosed viewing tower. You will be able to enjoy the stunning views, while guides share their knowledge of this magnificent World Heritage Rainforest. You will experience at least 9 different ziplines in total. A number of ziplines are interspersed between suspended walkways and staircases.

Your accommodation: Daintree Wilderness Lodge

Daintree Wilderness Lodge is surrounded on all sides by the World Heritage-listed Daintree National Park and is ideally situated halfway between the Daintree River and Cape Tribulation, in the very heart of the worlds oldest rainforest.

Driving distance and time (approximate) for this leg: 138 kms / 86 miles : 2.6 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 26
Cape Tribulation to Cairns via Palm Cove

The drive south from Cape Tribulation takes you out of the Daintree Rainforest, across the Daintree River on the ferry and down towards Kuranda State Forest. An hour and a half into your journey is Mossman Gorge, an interactive ecotourism experience that introduces visitors to the Daintree Rainforest and the Indigenous communities who have lived there for centuries.
Just 20 minutes further south is Port Douglas, a bustling tourist town with no shortage of cafes, bars and restaurants. Continue on the Captain Cook Highway as it follows the Coral Sea until you get to Palm Cove. Palm Cove Beach is a great spot for a swim if you’d like to have an afternoon dip to break up the road trip, or there is a beautiful jetty to stroll along to stretch your legs. If you're not short on time, Yorkeys Knob, Trinity Beach, and Clifton Beach are worth checking out as you continue to your destination, Cairns.

Your accommodation: Cairns Colonial Club Resort

Cairns Colonial Club Resort is set on 11 acres of lush, award-winning tropical gardens with three lagoon-style swimming pools. The resort combines the tranquillity of a tropical resort with the advantages of a mainstream hotel.

Driving distance and time (approximate) for this leg: 138 kms / 86 miles : 2.6 hours

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27 Day Glaciers, Mountains, Reef and Rainforests - Day 27
Return vehicle to Cairns City depot

Return your rental vehicle to Cairns City depot before continuing your onward journey.

Farewell from Australia

Farewell Australia today. If there is more of Australia or New Zealand you would like to explore, talk to your sales consult about planning your next stop!

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Pure Journeys - Privacy Policy

Last review: 28 March 2024

1. About this Privacy Policy

1.1 This is the Privacy Policy for Inside Australia Travel Pty Ltd ABN 34 661 344 690 (IAT Inside Australia Travel, us, we, our). This Privacy Policy sets out Inside Australia Travel’s obligations in line with the Australian

Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council) - as it applies to persons in the

European Union who interact with us. A reference to ‘Personal Information’ in this policy is a reference to both ‘Personal Information’ as defined in the Privacy Act and to ‘Personal Data’ for the purposes of the GDPR (if it applies to you).

1.2 This Privacy Policy does not deal with IAT’s obligations under the Privacy Act 2020 (New Zealand), which are dealt with by New Zealand Fine Touring Ltd https://nzft.co.nz

1.3 This Privacy Policy sets out the different types of Personal Information we collect, why we collect it and what you can do if you would like to remove yourself from our mailing list, correct any details we may hold about you, or exercise other rights you have.

1.4 We will update this Privacy Policy from time to time at our discretion, and we will notify you of updates. You can visit our website to see the latest copy of the Privacy Policy.

1.5 By using our site or acquiring goods or services from us, you consent to us applying this Privacy Policy and to our website Terms of Use, if any.

2. What Personal Information Do We Collect?

2.1 We collect the following Personal Information: 

(a) personal identification information including: name, email, address, telephone numbers, dates of birth, itineraries; and

(b) information you supply in emails, requests for services, information we must pass on to third party suppliers.

3. How Do We Collect and Store Your Personal Information?

3.1 We collect Personal Information in a number of ways, including:

(a) information submitted through our website;

(b) in some cases, through web analytics;

(c) being provided it by third parties who you deal with; and

(d) through communications with you, including emails, and voice calls.

3.2 We hold Personal Information:

(a) in systems that we use in connection with our business, some of which may be owned and operated by our suppliers; and

(b) in our hard copy files; and

(c) in the databases associated with our website.

3.3 Provided that it is lawful and practical, we will give you the option of not identifying yourself, using a pseudonym, or not providing Personal Information when you enter into a transaction or deal with us. However, if you elect not to provide us with Personal Information then it is unlikely we are able to provide you with the information, products, services or support that you may want.

3.4 We may receive other unsolicited Personal Information in the course of our business.  We will deal with this unsolicited Personal Information in accordance with this policy.

3.5 We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained.  The criteria used to determine our retention periods include:

(a) the length of time we have an ongoing relationship with you and provide services to you;

(b) legal obligations we may have to keep (or destroy) your data; or

(c) legal advice we receive (such as in regard to litigation, regulatory investigations or applicable statutes of limitation).

4. What Do We Use Your Personal Information For?

4.1 We collect, hold, use and disclose Personal Information for the following purposes:

(a) supplying you with goods and services;

(b) arranging for third parties to provide you with goods and services;

(c) improving the website experience of our visitors; and

(d) analysing goods and services that our customers purchase so that we can better understand what future customers want in the future.

4.2 We also use Personal Information for our own internal business purposes including:

(a) data analysis to improve our products and services;

(b) auditing our internal processes to ensure they function as intended and that we comply with regulatory requirements;

(c) fraud and security monitoring;

(d) developing new products and services;

(e) identifying usage trends so we can understand which of our services are of most interest to our customers;

(f) determining the effectiveness of marketing campaigns so that we can adapt to the needs and interests of our customers; and

(g) operating and expanding our business activities such as understanding which of our services are of most interest to our customers, so we can focus on our customers’ needs.

5. Do we share your information?

5.1 We may send Personal Information outside Australia in the following circumstances:

(a) where our website, or any hosting service we use to support our managed services, software or software as a service, is hosted by us or a third party, and the hosting facilities and/or the back-up/disaster recovery sites are located overseas. We have no control over where these third party providers host the website and it is impractical for us to be able to advise you of the countries where the Personal Information may be held or processed;

(b) where a third party application is being used in connection with our interactions with you, e.g. when we use email, help desk or VoIP providers, the third party providers of the relevant application may have their applications hosted overseas. We have no control over where these third party providers host their applications and it is impractical for us to be able to advise you of the countries where the Personal Information may be held or processed; or

(c) where we must do so to give you the benefits of what you have paid for.
When we send Personal Information outside Australia for processing we will enter into formal contracts with those processors, which will contain privacy terms and conditions that allow us to meet our privacy obligations to you.

6. Use of Social Media

Our website includes links to social media, including blogs, Twitter feeds, Facebook, Instagram, and similar services.  The nature of social media is that these applications actively enable exchange and disclosure of any information, whether personal or otherwise, that is included within those applications. All information, including Personal Information that you enter in those applications may be used, stored, handled and disclosed in any way that is consistent with the privacy policies of the relevant applications, if any. We have no control over those interactions.

7. Cookies

7.1 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

7.2 We use cookies to operate and improve your experience on our site, including:

(a) allowing you to sign in faster, and keeping you signed in; and

(b) to track how the site is used.

7.3 If you do not allow cookies to be used some or all of the website or other applications or tools on it might not be accessible to you and you may not be able to purchase goods from us. 

8. Your Rights Regarding Your Personal Information

8.1 You have the right to access your Personal Information that we hold, and request that it be rectified or erased. If you want to access your Personal Information we hold or you believe any of your Personal. Information that is held by us is inaccurate, out of date, incomplete, irrelevant or misleading or it is not necessary for us to continue to hold it, you can contact us, and we will either provide you with access to the Personal Information (in so far as we are required to do so by law,) or we will correct it, as applicable, within a reasonable period. We may make a reasonable charge for giving you access to your Personal Information, but we will not charge for you making the request, correcting Personal Information or making a statement as to why we are not correcting your Personal Information.

8.2 In certain circumstances if you raise a complaint on how we have handled your Personal Information, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the Australian Information Commissioner.

8.3 Where you have provided your personal data directly to us that is processed by automated means and is done so solely on the basis of your consent, then you will have the right to obtain your personal data in an electronic format for your own purposes across different services.

8.4 You have the right to object any aspect of our processing of your personal data under certain circumstances under the GDPR. ‘Processing’ is the term under that law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.

8.5 You may unsubscribe from our direct marketing at any time. We will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.

9. Complaints

9.1 If you wish to complain about a breach of any Australian Privacy Principle that binds us, a registered privacy code that binds us, the GDPR or this Privacy Policy, then you should contact us using the information in the Contact Us section of this Privacy Policy.

9.2 We will use our best efforts to respond to any complaint within 5 business days of the date of receipt.  We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/. 

10. Mobile APP location permissions

If you use our APP please be aware of the following. The APP collects location data to display real-time risk alerts and personalised assistance notification features, even when the APP is closed and not in use. This option can be changed in the settings on your own device.

11. Contacting Us

11.1 If you have any questions regarding this privacy policy or your information, we invite you to contact the privacy officer by :

(a) email at the following email address privacy@nzft.co.nz

(b) writing to: Privacy officer, 73 Brownston Street, Wanaka, Otago 9305, NEW ZEALAND.

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